What are the responsibilities and job description for the Aftermarket Operations Manager position at Utility Trailer of California LLC?
Who We Are
Utility Trailer of California, LLC is a fast-growing company, with a wide variety of customer tools and resources to support the logistics and food distribution industry. We are a dealership group and distribution business for an innovative manufacturer of refrigerated, dry freight, and flatbed trailers. We remain at the core value of the world’s largest producer of refrigerated trailers, and one of the largest overall trailer manufacturers in the United States.
Duties and Responsibilities
We are looking for an experienced and motivated Aftermarket Operations Manager to lead our Parts Department. This position is responsible for planning, directing, and managing daily operations to meet sales, profit, and growth targets, while ensuring exceptional customer service and efficient logistical execution.
This is a hands-on leadership role that requires strong coordination with senior management, vendors, and internal teams. The ideal candidate will drive results through team development, process improvement, and strategic planning.
Key Responsibilities
- Lead the daily operations of the Parts Department to meet sales and profit goals.
- Develop and maintain strong relationships with key customers, vendors, and service teams.
- Partner with Sales and Purchasing Managers to grow parts, service, and equipment sales.
- Prepare annual budgets, forecasts, and monthly progress reports.
- Plan and lead safety meetings, vendor meetings, and customer events.
- Oversee inventory control, logistics, and delivery operations.
- Conduct inspections to ensure security, organization, and inventory accuracy.
- Review competitor activities and develop strategies to remain competitive.
- Coordinate training and development for parts and service staff.
- Ensure compliance with company policies and local/state/federal regulations
Qualifications
- Previous experience in parts operations, logistics, or aftermarket management.
- Strong leadership, planning, and communication skills.
- Experience with budgeting, forecasting, and reporting.
- Ability to collaborate across departments and lead a diverse team.
- Working knowledge of inventory management and vendor negotiations.
- Proficiency in Microsoft Office and related systems.
- Familiarity with trailer or transportation equipment is a plus.
Salary: $75,000 - $105,000 per year depending on experience
Job Type: Full-time
Benefits:
- Competitive pay based on experience
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Referral program
- 401K
Schedule:
- 8-hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Physical Demands & Work Environment:
- Walking, standing, and moving around the facility.
- Prolonged screen time and detailed inspections.
- May travel for training or meetings.
- Work environment includes office, warehouse, and service areas.
- Clear verbal communication with teams, vendors, and customers.
Job Type: Full-time
Pay: $75,000.00 - $105,000.00 per year
Work Location: In person
Salary : $75,000 - $105,000
