Field mechanical / electrical service engineer

Why Work at Utron?

Utron is an industry leader in the installation of large automated parking systems, as well as providing innovative mechanical and robotic solutions for commercial and industrial projects. We’re dedicated to delivering exceptional service, prioritizing safety, and ensuring the utmost client satisfaction. Join us at Utron and be part of a dynamic team that’s shaping the future of automated systems and transforming how people and businesses interact with parking technology.

Join Our Team as a Field mechanical / electrical service engineer

Utron is seeking a skilled and dedicated Mechanical/Electrical Field Service Technician to join our team. You’ll play a crucial role in the installation, maintenance, and repair of automated parking systems, lifts, and elevators. If you're passionate about delivering top-tier service, solving complex technical problems, and driving team success, we want to hear from you!

Key Responsibilities:

• Expert Equipment Service: Learn our cutting-edge systems and become an expert in diagnosing and repairing mechanical and electrical equipment on-site.
• Problem Solving: Troubleshoot and resolve equipment malfunctions, ensuring systems are fully operational and meeting client expectations.
• Customer Satisfaction: Build strong relationships with customers, ensuring their trust in the functionality and reliability of the systems you maintain.
• Field Installation & Training: Install equipment at client sites and train customers on proper system usage.
• Remote Support Collaboration: Work closely with remote support teams to understand technical issues before heading to the site.
• Preventive Maintenance: Conduct regular maintenance to keep equipment running smoothly and efficiently.
• Safety & Compliance: Adhere to company safety protocols and always ensure a safe work environment.
• Efficiency Improvements: Contribute to ongoing improvements in system performance and efficiency.
• Online Troubleshooting: Utilize Utron’s unique Dashboard system to provide remote troubleshooting support.

Qualifications & Skills:

• Technical Expertise: Strong background in installing, diagnosing, and repairing mechanical and electrical systems.
• Problem-Solving: Excellent ability to troubleshoot and resolve technical issues effectively and efficiently.
• Teamwork: Collaborative mindset with the ability to work seamlessly with team members and remote support.
• Customer Communication: Excellent interpersonal and communication skills for interacting with clients and providing exceptional service.
• Education & Experience: A degree or vocational training in a related field is preferred. At least three years of experience in a similar technical role is required.
• Flexibility: Must be available for evening, weekend, and on-call shifts as necessary.

Work Shift Options:

1. Wednesday to Sunday shift
2. Night shifts (10 PM – 6 AM)
3. On-call availability for urgent service needs

About Utron Systems, Inc.:

Utron is a leading provider of both semi-automated and fully automated parking solutions. We offer a comprehensive range of in-house services, from R&D, engineering, and manufacturing to controls, software development, installation, integration, and ongoing service and maintenance. With over 35 years of experience and innovation, Utron is dedicated to transforming parking experiences, driving real estate improvements for developers, and enhancing the lifestyles of users through state-of-the-art technology.

Join us at Utron and take your career to the next level by contributing to groundbreaking projects in a fast-paced, rewarding environment!