What are the responsibilities and job description for the Graduate Technical Account Manager position at UVeye?
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $200M in funding and strategic partnerships with industry giants such as Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
we’re on the lookout for a passionate Graduate Technical Account Manager to join our US team in Teaneck, NJ. This role is pivotal in driving the hyper-growth of our fleet sector, offering an opportunity to significantly impact our products and services.
A day in the life and how you’ll make an impact :
- Act as a point of contact for the enterprise customer regarding product-related issues.
- Collaborate with the development team to address and prioritize customer feedback and issues.
- Assist in identifying new ideas and opportunities for product improvement and innovation.
- Work closely with cross-functional teams (e.g., design, development, and marketing) to design, plan, and execute product enhancements.
- Manage the product backlog, ensuring that new ideas are documented, prioritized, and communicated effectively.
- Regularly analyze product performance metrics to assess the business impact.
- Create daily and weekly reports, including slides and presentations, to communicate performance insights to stakeholders.
- Prepare and deliver presentations to both internal stakeholders and the enterprise customer on product performance, updates, and future roadmaps.
- Evaluate the implementation of features in the field, ensuring alignment with product goals and user needs. Collect and analyze field data to refine features and improve overall functionality.
Requirements :
Benefits we offer :
Why UVeye :
Pioneer Advanced Solutions : Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
Drive Global Impact : Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
Career Growth Opportunities : Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.