Demo

Technical Trainer

UVeye
Norcross, GA Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/18/2025

Description

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.

With over $200M in funding and strategic partnerships with industry giants such as Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.

We are looking for a Technical Trainer to join our Operations team in our ATL Office. As a Technical Trainer, you will deliver comprehensive technical training programs for UVeye Field Service Engineers, ranging from beginner to advanced levels. The role includes coordinating logistics for training sessions, tracking performance metrics, and ensuring smooth course delivery. As a Course Content Owner, you will develop and update training materials in collaboration with various teams to keep the content current with product advancements. As an NPI Engineer, you will support beta testing for hardware and software, ensuring smooth product launches, and serve as a technical escalation point for advanced troubleshooting in production or the field

A day in the life and how you'll make an impact :

  • Deliver technical training programs to delivery & CS teams.
  • Coordinate and manage schedule and logistics for all training sessions (both in-person and virtual).
  • Create and update training materials including slides, manuals, and SOPs.
  • Oversee beta testing - lead testing to validate performance and resolve issues with R&D teams.
  • Following further development - Act as the technical escalation point for advanced troubleshooting for issues arising in field or production environment.

Requirements

  • Great presentation and communication skills.
  • Great project management skills.
  • At least 3 years of experience as an Application Engineer or a Technical Training Manager or equivalent role in a multi-disciplinary company
  • Bachelor's degree in Engineering (Systems, Mechanical, Electrical, or Computer Science) or a related field
  • Strong skills in developing clear technical documentation and training materials.
  • Problem-solving abilities and analytical thinking\Organizational skills and tasks management.
  • Ability to diagnose and resolve complex technical issues.
  • An "independent" personnel who can lead projects from inception to completion.
  • Attention to detail.
  • Great interpersonal skills.
  • Strong multitasking abilities.
  • Time and task management.
  • Willing to travel >
  • 30% of the time.

    Ideally, we're looking for :

  • Experience with hardware system installation.
  • Experience with startup companies.
  • Experience in the Automotive industry.
  • Benefits we offer :

  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.
  • Check out our Life at UVeye page to learn more about the employee experience.

    UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    Why UVeye :

    Pioneer Advanced Solutions : Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.

    Drive Global Impact : Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.

    Career Growth Opportunities : Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

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