What are the responsibilities and job description for the Patient Scheduling Representative, Family Medicine position at UW Health?
Work Schedule:
Full-time, 100% FTE, day shift. Monday - Friday between the hours of 8:00am - 5:00pm, no weekends required. Hours may vary based on the operational needs of the department.
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Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Representative to:
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you will have:
- An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- High School Diploma or equivalent Required
- Associate's Degree Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred
- 6 months previous experience in an office or customer service environment Required
- Previous experience working in healthcare Preferred
- Previous experience scheduling of patients Preferred
- Previous experience with answering phones, greeting clients and customers in person Preferred
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
Job Description
