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PATIENT SERVICES SPECIALIST - HARBORVIEW MEDICAL CENTER AND UW MEDICAL CENTER

UW Medicine
Seattle, WA Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/6/2025
Alternate Work Shift Benefits: As an employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for Patient Services Specialist positions, click here.

UW Medicine has outstanding opportunities for Patient Services Specialist 2 positions at Harborview Medical Center, University of Washington Medical Center-Montlake, or University of Washington Medical Center-Northwest.

POSITION HIGHLIGHTS

Bring your customer service skills to a career in healthcare

Career advancement opportunities

ACTIVELY RECRUITING FOR THE FOLLOWING JOB OPENINGS

Harborview Medical Center

3East Medical/Telemetry, 90% FTE, Days; Saturdays-Mondays OR Sundays-Tuesdays

8MB Flex Unit-ICU and Critical Acute Care, 90% FTE, Three-12's or Four-10's

9EH Burns/Peds ICU, 100% FTE, Days; Mondays-Fridays, 7:00am-3:30pm

Adult Medicine Clinic, 100% FTE, Days; Mondays-Fridays, 8:00am-4:30pm (or until 5:00pm)

Burn Plastics Clinic, 100% FTE; Mondays-Fridays

Eye Institute Center, 100% FTE, Days; Mondays-Fridays, 8:00am-5:00pm

Infectious Disease Clinic, 100% FTE, Days; Mondays-Fridays

Radiology, 100% FTE; Mondays-Fridays, 11:00am-7:30pm

Sleep Medicine Clinic, 100% FTE, Days; Mondays-Fridays, 8:30am-5:00pm

UW Medical Center-Montlake

Bone & Joint Center at UW Medical Center-Roosevelt, 100% FTE, Days; Mondays-Fridays

Endocrine Clinic at UW Medical Center-Roosevelt, 100% FTE, Days; Mondays-Fridays

Heart Institute/Cardiology Clinic, 100% FTE, Days; Mondays-Fridays, 8:00am-4:30pm

Maternity & Infant Care Clinic, 100% FTE, Days; Mondays-Fridays

Operating Room, 100% FTE, Evenings

Women's Health Center at UW Medical Center-Roosevelt, 100% FTE, Days; Mondays-Fridays, 8:00am-4:30pm or 8:30am-5:00pm

UW Medical Center-Northwest

Neurosciences Institute-MS Center, 60% FTE, Days; Mondays-Fridays

Neurosciences Institute-MS Center, Per Diem, Days; Mondays-Fridays

Surgical Specialties-Hernia Center, 100% FTE, Days; Mondays-Fridays, 8:30am-5:00pm

Primary Job Responsibilities

Reception and discharge activities

Schedule appointments

Coordinate care with other services

Check-in patients

Provide initial triage

Coordinate referral process

Coordinate medical records

Obtain and verify registration information/insurance

Process charge documents

Collect time-of-service payments

Requirements

High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience

OR

Equivalent education/experience

About Harborview Medical Center

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

About Uw Medical Center-montlake

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

Excellence. Exploration. Education.

About Uw Medical Center-northwest

UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion.

Teamwork. Community. Opportunity.

About Uw Medicine - Where Your Impact Goes Further

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under

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