What are the responsibilities and job description for the PROGRAM COORDINATOR, MEDICATION ASSISTED TREATMENT (MAT) (100% FTE, DAYS) position at UW Medicine?
First Shift Benefits: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here
HARBORVIEW'S MEDICATION ASSISTED TREATMENT (MAT) PROGRAM has an outstanding opportunity for a PROGRAM COORDINATOR
WORK SCHEDULE
100%FTE, 40 hours per week
Day Shift
POSITION HIGHLIGHTS
Coordinate the delivery of medical care, mental health, recovery, and other social services for patients requiring medication-assisted treatment for opioid
use disorder and access to health care
Be a part of a dedicated multidisciplinary team
Department Description
Harborview Addictions Program (HAP) clinic and Harborview Mental Health Services (HMHS) clinics will coordinate medication assisted treatment along with collaborative, collocated, comprehensive mental health and substance use disorder treatment Services. HAP and HMHS clinics have a longstanding focus on dual diagnosis patients who are patients with chronic serious mental health issues and chemical and/or alcohol use/abuse issues. Many of these patients are also experiencing homelessness, have untreated mental and physical health conditions, and require legal and other case management services due to their opioid use disorder, highlighting the need for integration of MAT with comprehensive services
Job Responsibilities
Handle intake of all referral requests, ensuring complete information is received and entered into the computer system
Provide telephone screening of patient medical problems and severity of condition. Triage patient telephone calls to clinical staff; initiate emergency
procedure when necessary. Coordinates incoming and outgoing referrals
Conduct outreach through email to HMC clinics, providers to offer linkage services to patients identified as targeted client base
Coordinate with personnel from Public Health - Seattle & King County, other treatment programs and area clinic managers and medical providers to provide
information on MAT
Coordinate with case managers and inpatient medical providers to assess need for linkage to MAT care among persons hospitalized in HMC or in aftercare
Develop and maintain procedural standards for outreach efforts
Provide messaging and instructions to patients about MAT, about screening, and treatment
Implement a screening questionnaire to each prospective patient to assess eligibility and fit for the program
Interview patients and review anticipated needs upon admission to the program and discharge, including personal escort, transportation, housing,
support care, equipment needs, transfer of records, and appointments with physicians and care managers
Ensure complete and accurate registration of patients to receive MAT services, including patient demographic and insurance referral information are
in the computer system
Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure
Act as resource to the team for payor issues including insurance knowledge for Medicare, Medicaid and commercial plans
Facilitate prior authorization with insurers for payment of treatment
Coordinate with the case managers, financial counseling and the contact center for verification of benefits and authorization for outpatient visits
Refer patients to Financial Counselors
Perform office tasks as needed including distribution of mail, creation of clinic-specific patient packets, and processing loose medical records papers
Requirements
High school graduation or equivalent AND two years of experience in the program specialty
OR equivalent education/experience
About Harborview Medical Center
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community.
About Uw Medicine - Where Your Impact Goes Further
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under
HARBORVIEW'S MEDICATION ASSISTED TREATMENT (MAT) PROGRAM has an outstanding opportunity for a PROGRAM COORDINATOR
WORK SCHEDULE
100%FTE, 40 hours per week
Day Shift
POSITION HIGHLIGHTS
Coordinate the delivery of medical care, mental health, recovery, and other social services for patients requiring medication-assisted treatment for opioid
use disorder and access to health care
Be a part of a dedicated multidisciplinary team
Department Description
Harborview Addictions Program (HAP) clinic and Harborview Mental Health Services (HMHS) clinics will coordinate medication assisted treatment along with collaborative, collocated, comprehensive mental health and substance use disorder treatment Services. HAP and HMHS clinics have a longstanding focus on dual diagnosis patients who are patients with chronic serious mental health issues and chemical and/or alcohol use/abuse issues. Many of these patients are also experiencing homelessness, have untreated mental and physical health conditions, and require legal and other case management services due to their opioid use disorder, highlighting the need for integration of MAT with comprehensive services
Job Responsibilities
Handle intake of all referral requests, ensuring complete information is received and entered into the computer system
Provide telephone screening of patient medical problems and severity of condition. Triage patient telephone calls to clinical staff; initiate emergency
procedure when necessary. Coordinates incoming and outgoing referrals
Conduct outreach through email to HMC clinics, providers to offer linkage services to patients identified as targeted client base
Coordinate with personnel from Public Health - Seattle & King County, other treatment programs and area clinic managers and medical providers to provide
information on MAT
Coordinate with case managers and inpatient medical providers to assess need for linkage to MAT care among persons hospitalized in HMC or in aftercare
Develop and maintain procedural standards for outreach efforts
Provide messaging and instructions to patients about MAT, about screening, and treatment
Implement a screening questionnaire to each prospective patient to assess eligibility and fit for the program
Interview patients and review anticipated needs upon admission to the program and discharge, including personal escort, transportation, housing,
support care, equipment needs, transfer of records, and appointments with physicians and care managers
Ensure complete and accurate registration of patients to receive MAT services, including patient demographic and insurance referral information are
in the computer system
Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure
Act as resource to the team for payor issues including insurance knowledge for Medicare, Medicaid and commercial plans
Facilitate prior authorization with insurers for payment of treatment
Coordinate with the case managers, financial counseling and the contact center for verification of benefits and authorization for outpatient visits
Refer patients to Financial Counselors
Perform office tasks as needed including distribution of mail, creation of clinic-specific patient packets, and processing loose medical records papers
Requirements
High school graduation or equivalent AND two years of experience in the program specialty
OR equivalent education/experience
About Harborview Medical Center
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community.
About Uw Medicine - Where Your Impact Goes Further
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under
