STORE DIRECTOR - RENTON

Description

About Us: Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.

Who We're Looking For: We are seeking individuals who are passionate about delivering excellent customer service, driven to excel in their roles, and motivated to contribute to our vibrant team. Whether you're a seasoned professional or eager to start your career, we welcome candidates from all backgrounds who share our enthusiasm for food, customer service, and Asian culture.

We offer:

• A flexible, friendly, and diverse work environment

• Competitive starting wages

• Employee discounts on food and gift items

• Paid holidays from day one

• Excellent health benefits

• Retirement plan

• Paid time off

• Long term disability

• Life insurance

• Opportunities for growth and advancement

• Supplemental insurance options available

Position Summary:

The Store Director oversees all day-to-day retail operations and is responsible for the financial health of the store. They create and implement an approved yearly forecast and budget, managing the overall labor, while working with Department Managers to achieve Sales & Gross targets. The Store Director ensures the development and training of the staff from customer service to higher-level leadership functions creating an environment of successorship. They are regularly engaged in employee relations, creating a safe place for both staff and customers. The Store Director exemplifies, observes, and ensures all company policies, guidelines and procedures are adhered to. They are the model for service creating the Customer Experience. The Store Director reports to the Director of retail Operations and works in partnership with Corporate Support staff.

Position’s Key Responsibilities:

• Oversee day-to-day store operations and personnel.

• Provide leadership, coaching, mentoring, and training to optimize productivity.

• Develop and manage store budgets, ensuring efficient allocation of resources and cost control.

• Analyze financial reports and key performance indicators (KPIs) to identify trends and opportunities for improvement.

• Implement effective inventory management practices to minimize shrinkage and optimize stock levels.

• Drive financial performance through planning, forecasting, and financial analysis.

• Monitor labor-to-sales ratio to ensure optimal staffing levels and cost efficiency.

• Develop and motivate a highly effective team, ensuring succession planning.

• Display excellent customer service, courtesy, and respect.

• Work with department managers on inventory levels, quality control, and merchandising.

• Ensure compliance with safety and health regulations.

• Develop business and community relations.

• Develop action plans to correct or improve operations in each department.

• Other duties as assigned.

Starting at $83,634 annually Depending on Experience Bonus Opportunities.

Qualifications

Position Requirements:

• High school diploma; some college background preferred or equivalent combination of education and experience.

• Minimum 5 years of management and retail experience required.

• Prior retail merchandising experience and knowledge of Asian products necessary.

• Excellent people skills, with the ability to motivate, teach, and mentor for success.

• Strong commitment to providing excellent customer service.

• Exceptional verbal and written communication skills.

• Proficient in basic business math skills and 10-key.

• Working knowledge of the internet, Word, Excel, and Outlook.

• Must be able to lift 50 lbs.

Salary : $83,634