What are the responsibilities and job description for the Deskside Support position at V-Soft Consulting Group, Inc.?
Title: Deskside Support
Location: Onsite - Columbia Missouri 65201
Duration: 24 Months Contract
Description:
Support role of laptops, desktops, rugged laptops, and iPads
• Hardware break\fix and software support, device installation and lifecycle replacement
• Includes both computer equipment in our office as well as the mobile devices & equipment
• Deployment, enrollment, and cellular activation for our mobile devices (iPhones & iPads)
• Device imaging and re-imaging to resolve issues
• Inventory management for the spare equipment
• Provide technical support for training classes that place in the area
• Provide day-after support for any major release\update of some of our key applications.
• This role will support several office buildings within a 1-2 hr radius.
