What are the responsibilities and job description for the Desktop Support Specialists - TWO ROLES! position at V-Soft Consulting Group, Inc.?
Desktop Support Specialists
Primary Location: Richmond, Virginia
V-Soft Consulting is currently hiring for a Desktop Support Specialists for our premier client in Richmond, Virginia.
Education And Experience »
- Working knowledge of and experience with Windows 10 and Windows 11 operating systems: 4 Years.
- Recent experience in a full-time Help Desk/Technical Support position: 4 Years.
- Experience and proficiency using an Endpoint Management System: 4 Years.
- Experience and proficiency using a Workstation Imaging Solution: 4 Years.
- Experience and proficiency using a Service Management Ticketing System: 4 Years.
- Experience and proficiency with Microsoft Office 365 applications: 4 Years.
- Proven analytical and problem-solving abilities: 4 Years.
- Excellent verbal and written communication skills: 4 Years.
- Ability to work independently with minimal direction and as a team: 4 Years.
- Ability to work effectively with end users, technical staff, and senior staff – providing exception customer service: 4 Years.
Desired
- Experience with PowerShell scripting and/or SQL reporting: 4 Years.
- Experience with Symantec’s Altiris and/or Microsoft InTune: 4 Years.
- Experience with Ivanti Service Desk: 4 Years.
- Experience with Microsoft Deployment Toolkit: 4 Years.
- Experience with Active Directory: 4 Years.
What You’ll Do
Job Responsibilities:
- Will be responsible for upgrading and reimaging workstations to Windows 11 in addition to installing and configuring Office 365 and other related software.
- The specialist will also serve as a point of contact for tracking and reporting deployment status and troubleshooting any upgrade issues.
- The Desktop Support Specialist will exhibit excellent communication and exceptional customer service skills by working directly with end users in addition to collaborating with other SCC technical and project teams.
Interested?
Qualified candidates should send their resumes to mkasoju@vsoftconsulting.com
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.
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