What are the responsibilities and job description for the Boutique Specialist Watchmaker position at Vacheron Constantin?
MAIN PURPOSE
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.
Boutique Specialist Watchmaker
Vacheron Constantin| New York, NY
Reports to : Technical Operations Regional Manager
Role Overview
The main purpose of the Boutique Specialist Watchmaker is to provide immediate service to clients entering the New York Boutique. This includes providing detailed analysis for the purpose of the repair, being processed at the boutique, without interruption, including all services and components. In order to achieve this objective, immediate diagnosis to determine the appropriate service that needs to be applied to the following that will need to be performed :
- Watches
- Accessories
Key Responsibility 1 : Diagnosis / Services
Evaluation of products such as :
These services will include the following types of calibers :
In Diagnosis the watchmaker must provide precise and concise communication to either the Sales Associate or the Client themselves regarding the servicing of their product being examined under the extreme testing. The evaluation requires that the following is considered :
Following outlines, to ensure that products and services are being allocated to the proper locations in a timely fashion :
Key Responsibility 2 : Maintenance and Organization of the Workshop
Maintenance of tools and Equipment (Watchmaking Related Equipment, Polishing and Laser Welders). Ensure that all equipment that is used is :
Respecting all guidelines and policies set forth RNA Health and Safety. These Guidelines cover :
Key Responsibility 3 : Routine Testing of Technical Skills (To be applied by RNA Technical Services)
Key Responsibility 4 : Communication
Communicate in a timely and professional manner when planning :
Provide the Technical Manager of the Region with feedback related to quality issues found with new and existing product during the repair processes such as :
Requried to participate in Maison Sponsored Events :
Key Responsibility 5 : Trainings
Participate in Brand Trainings at the RTC :
Education :
Required experience :
Personal skills :
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer – United States
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and (k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Salary Range : $90, - $,
Salary : $90
