Customer Service Representative

Client Service Representative - West Palm Beach, FL


Location: on-site in West Palm Beach, FL
Hours: Flexible between 7:00 AM - 6:30 PM (8-hour shift based on assigned region)
Compensation: Base salary Bonus

About the Role


Vaco is hiring a Client Service Representative to join our team. This is a role focused 80% on customer service and 20% on sales, supporting and growing existing client relationships. You'll manage the full client lifecycle-from initial outreach to long-term relationship building.

What You'll Do

• Call and manage existing clients
• Handle client inquiries and concerns
• Source leads and cold call new businesses
• Provide strong follow-up on product needs
• Cultivate long-lasting client relationships
• Cross-sell products when applicable
• Deliver top-tier customer service
• Stay informed on product offerings
• "Go the extra mile" to drive sales and satisfaction
  
  

What You Bring

• Strong communication skills (verbal & written)
• Personable and outgoing personality
• Detail-oriented with excellent follow-up skills
• Proficiency in Microsoft Office
• Ability to multitask while maintaining accuracy
• Bilingual (a plus, but not required)
  

If you're a resourceful, respectful, and responsible professional looking to grow in a relationship-driven role, we want to hear from you.
Apply today!
Desired Skills and Experience

call center
customer service