What are the responsibilities and job description for the IT Infrastructure Manager position at Vaco by Highspring?
The IT Manager should have a background working hands on in IT infrastructure and networking coupled with several years of direct leadership experience.
***This role is 5 days a week in office***
IT Manager responsibilities:
* Analyze our current systems and assets, recommend, and implement solutions and upgrades, and provide training. This position exercises discretion and independent judgement with respect to matters of significance.
* Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
* Own projects, solutions, and key responsibilities within a larger business initiative.
* Manage a team of direct reports including Sys Administrators and Help Desk Associates.
* Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs.
* Train employees in both software and hardware, troubleshooting, and provides technical support when needed.
* Develop & execute disaster procedures and test & maintain data backups.
* Vendor Management
* Technology and Cybersecurity Audit Management
Job Requirements:
* Bachelors in technology or computer science or an equivalent demonstrated on-the-job experience in combination with related certifications and/or on-the job experience is acceptable.
* 5 years' experience in IT management in a supervisory role
* Experience with or knowledge of scripting languages like MS PowerShell, automation tools such as Remote Machine Management (RMM), Microsoft Server and PC operating systems, Microsoft 365, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring.
* Strong virtualization experience with VMware or VEEAM
* Technical Professional Knowledge
* Teamwork and Cooperation
* Strong communication skills and comfort working with all levels of professionals throughout the organization.
* Analysis skills and problem assessment
* Team leadership experience
* Initiative/Discretionary Effort
* Analytical thinking with a strong attention to detail
* Customer service mindset
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
