What are the responsibilities and job description for the System Administrator position at Vaco by Highspring?
Title -System Administrator
Location-Kansas City, MO
Rate- $40to $55per hour on W2 with benefits
Terms- 6 months on contract with conversion to direct hire
Important Note - Prior or past Managed Service Provider (MSP) is preferred
This contract-to-hire position requires you to be on-site three days a week and remote for two days. If you are not from the surrounding Kansas Cityarea, please don't apply. No 3rd Party Companies & No Sponsorships
If you are a Systems Administrator who wants to work with cutting-edge technology, including Azure cloud and M365 infrastructure applications. In that case, we encourage all our technical teammates to hold relevant Microsoft certifications. We provide time to study, pay for testing, and award certification bonuses. There is plenty of room for upward mobility.
Our Position
The ideal candidate should have strong technical skills, excellent communication and customer service skills, and experience working with various clients in a fast-paced environment. This role requires working independently, managing multiple priorities, and providing exceptional technical support to our clients.
Responsibilities for this role:
- Perform system upgrades and migrations, including server, email, and cloud migrations.
- Provide technical support to clients, including troubleshooting and resolving hardware, software, and network issues.
- Manage and maintain client backups, disaster recovery plans, and antivirus solutions.
- Manage and monitor client networks, including servers, switches, routers, and firewalls.
- Respond to and resolve service tickets in a timely and professional manner.
- Escalate complex issues to Level 3 technicians or vendor support as necessary.
- Collaborate with Level 1 technicians and other team members to identify and resolve issues.
- Communicate with clients regularly to provide updates and ensure client satisfaction.
Skills Requirements:
- At least 3-5 years of experience in a technical support role, preferably in a managed services environment.
- Must have strong experience with O365, Group Policy, and Active Directory.
- Experience with Microsoft Remote Desktop Services (RDS) preferred or TeamViewer, AnyDesk, Splashtop, Citrix Virtual Apps and Desktops, and Parallels RAS
- Strong experience working with Windows operating systems, networking, hardware, and software.
- Knowledge of network technologies such as TCP/IP, DNS, DHCP, and VPN.
- Solid experience with virtualization technologies such as VMware or Hyper-V.
- Experience with cloud services such as Microsoft 365 and Azure.
- Strong customer service and communication skills, both written and verbal.
- Ability to work independently and as part of a team.
Desired Skills and Experience
Windows Server, VMware, Azure, Office 365, M365, Group Policy, Active Directory, Microsoft Remote Desktop Services (RDS), TeamViewer, AnyDesk, Splashtop, Citrix
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Salary : $40 - $55
