PC Technician

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP

We currently have 2 contract opportunities available for a PC Technician with our client in Eight Four, PA.
This is scheduled to be a 3-4-month contract with an on-site Monday through Friday schedule. This individual would be working a 8am-5pm shift and this would start in May.

As a PC Refresh Technician, you will play a key role in deploying, upgrading, and refreshing computer systems across our client's locations. This role involves hardware deployment, configuration, troubleshooting, and asset management to ensure a smooth transition to updated hardware and software environments. You will work closely with IT teams and end users to provide hands-on support while maintaining high standards of customer service and professionalism.

RESPONSIBILITIES:

• Deploy, configure, and refresh computer systems for end users.


• Maintain project tracking sheets, including deployment activities and issue resolutions.


• Troubleshoot and resolve hardware and software issues related to device upgrades.


• Maintain accurate asset management records for all IT hardware.


• Assist end users with backing up data and transitioning to their new computer.


• Test computer hardware and peripherals to ensure proper functionality.


• Provide onsite deployment support at various locations as needed.


• Ensure proper disposal and decommissioning of end-of-life (EOL) hardware.


• Work with IT teams to refine build processes and configuration standards.


• Perform additional duties as assigned.

QUALIFICATIONS:

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field (or equivalent experience).


• 1-3 years of experience in IT support, PC refresh, or desktop support (internships included).


• Experience with Windows operating systems (Windows 10/11), Microsoft Office Suite, and Active Directory.


• Familiarity with HP servers, laptops, desktops, ServiceNow, and remote support technologies.


• Ability to diagnose and resolve basic technical issues independently.


• Strong commitment to customer service and problem resolution.


• Ability to work with minimal supervision, managing tasks proactively.


• Strong analytical, prioritization, and problem-solving skills.


• Excellent verbal and written communication skills.


• Ability to handle multiple tasks in a fast-paced environment.


• Self-motivated with a strong focus on attention to detail, deadlines, and reporting.


• Ability to lift up to 50 lbs. and perform physical tasks related to computer setup.

APPEARANCE & PROFESSIONALISM REQUIREMENTS:

• No visible tattoos while on duty.


• No beards (must be clean-shaven).


• Must maintain a clean and professional appearance in alignment with company standards.

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP

We currently have 2 contract opportunities available for a PC Technician with our client in Eight Four, PA.
This is scheduled to be a 3-4-month contract with an on-site Monday thru Friday schedule. This individual would be working a 8am-5pm shift and this would start in May.

As a PC Refresh Technician, you will play a key role in deploying, upgrading, and refreshing computer systems across our client's locations. This role involves hardware deployment, configuration, troubleshooting, and asset management to ensure a smooth transition to updated hardware and software environments. You will work closely with IT teams and end users to provide hands-on support while maintaining high standards of customer service and professionalism.

RESPONSIBILITIES:

• Deploy, configure, and refresh computer systems for end users.


• Maintain project tracking sheets, including deployment activities and issue resolutions.


• Troubleshoot and resolve hardware and software issues related to device upgrades.


• Maintain accurate asset management records for all IT hardware.


• Assist end users with backing up data and transitioning to their new computer.


• Test computer hardware and peripherals to ensure proper functionality.


• Provide onsite deployment support at various locations as needed.


• Ensure proper disposal and decommissioning of end-of-life (EOL) hardware.


• Work with IT teams to refine build processes and configuration standards.


• Perform additional duties as assigned.

QUALIFICATIONS:

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field (or equivalent experience).


• 1-3 years of experience in IT support, PC refresh, or desktop support (internships included).


• Experience with Windows operating systems (Windows 10/11), Microsoft Office Suite, and Active Directory.


• Familiarity with HP servers, laptops, desktops, ServiceNow, and remote support technologies.


• Ability to diagnose and resolve basic technical issues independently.


• Strong commitment to customer service and problem resolution.


• Ability to work with minimal supervision, managing tasks proactively.


• Strong analytical, prioritization, and problem-solving skills.


• Excellent verbal and written communication skills.


• Ability to handle multiple tasks in a fast-paced environment.


• Self-motivated with a strong focus on attention to detail, deadlines, and reporting.


• Ability to lift up to 50 lbs. and perform physical tasks related to computer setup.

APPEARANCE & PROFESSIONALISM REQUIREMENTS:

• No visible tattoos while on duty.


• No beards (must be clean-shaven).


• Must maintain a clean and professional appearance in alignment with company standards.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.