What are the responsibilities and job description for the Hotel Enterprise Application Specialist/Analyst Extraordinaire position at VAI Global Development, LLC?
Job Description
Job Description
ABOUT VAI RESORT
VAI Resort is a premiere entertainment resort conveniently located in Glendale, AZ at the heart of Metro Phoenix. Set for a phased opening beginning in 2025, VAI Resort will be Arizona's largest hotel, entertainment, and culinary destination. VAI will redefine the concept of a full-service resort hotel by delivering a multi-faceted experience featuring four hotel towers, with 1,100 rooms, suites, and villas, 11 signature restaurants – including the destination’s first Bar Mar by Jose Andres – Konos Island, a luxury spa, nightclub venue, indoor theater, rides, attractions, curated retail and art installations. The property will also feature first to Arizona attractions including a 130-foot-high Konos Sky Bar, the world's first Mattel Adventure Park™, a 2,000-person capacity indoor multi-level theater & concert venue, as well as the first of its kind VAI Amphitheater, a music and entertainment venue featuring an 11,000 seat, state-of-the-art stage. Led by the VAI Global Development team, VAI will be the manifestation of a dream to create the world's most iconic resort. For more information, visit www.vairesort.com or follow on social @vairesort.
The Role :
Welcome to the techie side of the spotlight at VAI Resort! As the Hotel Enterprise Application Specialist, you’ll be the backstage wizard pulling the strings behind our hotel management software. From Opera Cloud to Simphony POS, you’ll ensure all our systems are running smoothly so our guests have an unforgettable experience – no tech hiccups allowed. Think of yourself as the conductor of a symphony where every system note hits perfectly, harmonizing with the resort’s dynamic operations. If you’re ready to make software sing, this is your stage!
Your Setlist (AKA What you’ll be doing) :
- Software Maestro – You’ll be responsible for implementing and supporting our essential hotel systems like Opera Cloud PMS, Simphony POS, RMS, CRM, and a lot of other TLA (Three Letter Acronym) systems. Every system update, upgrade, and installation is your chance to make magic happen.
- Problem-Solving Rockstar – When tech challenges come knocking, you’ll answer with your troubleshooting skills. You’re the go-to guru for solving issues and ensuring our applications are always running at their peak.
- Collaborator Extraordinaire – You’ll work with the coolest coworkers and vendors in the industry, building strong partnerships to ensure timely support and smooth delivery. You’ll keep the show running smoothly and elevate the guest experience every time.
- Training Superstar – You’ll create and deliver training that empowers our staff to use all our systems like pros. Whether it’s showing them how to master new features or providing the ultimate troubleshooting tips, you’ll help everyone become a tech-savvy team member.
The Headliner We’re Looking For :
Salary Range : $85,000 - $95,000
Benefits :
VAI Resort recognizes the value of benefits to employees and their families. The company supports employees by offering a comprehensive and competitive benefits program including :
Salary : $85,000 - $95,000