What are the responsibilities and job description for the Service Technician - Cadillac / GM position at Val Ward Cadillac Inc?
Val Ward Cadillac is a third-generation, family-owned business. For over 50 years, Val Ward has sought to exceed the expectations of it's Southwest Florida clientele.
Our Service Department is in search of a Certified Technician - an Experienced candidate who wants to be part of an awesome team and focused on good CSI. The Certified Technician's role is to service and repair vehicles as assigned by management following all established standards and procedures. The role is focused on customer satisfaction, loyalty, and profitability of the department.
Responsibilities:
- Perform work specified on the repair order with efficiency and in accordance with manufacturer guidelines and Dealerships standards.
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
- Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Maintains cleanliness of vehicles while performing service or repairs
- Ensures that required documentation is complete and is in compliance with regulations and standards
- Follows all shop policy, procedure, safety, and environmental rules
- Attends meetings, training, and educational classes as require
- Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
- Execute repairs under warranty to manufacturer specifications
Skills/Qualifications:
Certified Technician/Mechanic
- High school diploma or GED required
- Post-secondary automotive training, certification or equivalent work experience
- ASE certification (or is willing to obtain certification)
- 3-5 years of automotive dealer-level experience preferred
- 3-5 year of luxury dealer-level experience preferred
- Broad scope of automotive mechanical/electrical knowledge
- Must have valid drivers license - complying with company Driver Criteria Guide
- Good communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Highly professional and dependable
- Safety and customer service oriented
- 2-4 years GM Automotive Technician experience highly preferred; and the ability to learn new technology, repair and service procedures and specifications
- Valid driver's license and clean driving record
- Please include list of your ASE certifications
Competitive flat rate pay and certification reimbursement. We invest in you and your future by providing excellent training for all our automotive technicians. If you are looking for more than a job, apply to begin your career with the automotive leader in Fort Myers!
Benefits:
- Excellent Pay based on Experience and Training
- Health, Dental, Vision and Life Insurance Benefits
- Paid vacation & holidays
- Possible Relocation assistance for the ideal candidate
- CLOSED SUNDAY!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
