What are the responsibilities and job description for the Receptionist position at Valdosta Nissan?
We are a local dealer with strong community ties and values. We believe that searching for a new vehicle should be a positive experience, and this is further enhanced by the knowledge and enthusiasm of our team. It is our duty to be helpful, competent, honest, and sincere from the showroom floor to our service bay which is why we are looking for the best of the best! We are always looking for bright, motivated, and energetic professionals to add to our world-class team of about 300 employees across all of our stores. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers, we want to get to know you!
What We're Looking For
We are seeking a Receptionist with excellent customer service skills and a winning attitude to receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.
What We Offer
- Health, vision, dental, and life insurance
- 401K with match
- Profit sharing program
- TKO Technical Employee Scholarship Program
Responsibilities
- Answers dealership group phones
- Greets and receives customers
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
- Works cooperatively with the sales team
- Updates customer records
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Types memos, correspondence, reports, and other documents
- Assists in scheduling and confirming sales appointments
- Assists in the dealer exchange of vehicle process
- Participates in customer satisfaction process
- Participates in customer retention process
Qualifications
- Excellent communication skills
- Outgoing and positive demeanor
- Punctual with the ability to handle schedule flexibility
- Valid driver’s license and satisfactory Motor Vehicle Report
- Able to clear a pre-employment background check
- Maintains a professional appearance
