What are the responsibilities and job description for the IT Support Technician position at Valenz Health (V lenz Health)?
A company is looking for an Enterprise IT Technician I to provide remote IT support to end users.Key ResponsibilitiesResolve end user issues related to systems, applications, and hardwareProvide remote IT support while ensuring a great user experienceAssist in the creation and maintenance of IT documentation and SOPsRequired Qualifications2 years of experience in a Support Tech roleStrong knowledge of Active Directory and Office 365 administrationExperience with Microsoft Windows, Apple iOS, and AndroidAbility to work independently and collaboratively in a remote environmentFamiliarity with infrastructure components and virtualization technologies is a plus