What are the responsibilities and job description for the Veterinary Receptionist position at Valley Animal Hospital & Pet Resort?
[1] Valley Animal Hospital & Pet Resort located in Huntsville, AL is looking to add Customer Service Representatives to our growing team!
About Us:
Serving the community since 1992, our 8 doctor, AAHA Accredited, full service, state of the art animal hospital is committed to educating clients on how to keep their pets healthy year-round. We stay on top of the latest advances in veterinary technology and above all, remember that all animals and pets need to be treated with loving care in every check-up, procedure, and surgery.
We care for a variety of species including common household pets such as cats and dogs, but also, birds, ferrets, guinea pigs, hedgehogs, rodents, reptiles, and more!
What to Expect:
Friendly/Inclusive Culture: Our team treats each other with respect and kindness. We strive to ensure everyone feels welcome.
Appreciation: Our Staff truly value each individual team member for who they are and each unique experience they bring to the team. They love to celebrate wins big or small.
A great learning environment! Our doctors thoroughly enjoy being able to openly discuss cases with the team, answer questions, come up with innovated ideas, and work together for the best of each individual patient.
About You:
You are a Customer Service Representative dedicated to outstanding client service and excellent patient care.
You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value.
You understand that clear, effective communication with clients and team members is a priority.
You enjoy interacting and building relationships with clients and genuinely want to make a difference for patients and their families.
You are eager to continue enhancing your skill set and enjoy learning & collaborating with a team.
You must have a strong foundational understanding and can perform the basic responsibilities of a customer service representative including (but not limited to):
o Greeting clients and responding to questions
o Handling a multi-line phone system
o Maintaining cleanliness
o Handling payments
o Familiarity with Avimark is a plus
Anticipated Schedule:
Full time - Alternating
o Week 1: Four 11-hour shifts (1.5-hour lunch)
o Week 2: Three 11-hour shifts, one 10-hour shift (1- 1.5 hour lunches)
o Closed on Sundays
Compensation:
Starting at $15.00; depending on experience
Benefits:
Scrubs - Tops are provided, allowance given for pants
Quarterly Bonus Opportunities
Paid Time Off
Paid Holidays (if normal scheduled workday)
Employee Pet Discount
401k
Medical/Dental/Vision
Disability Insurance
Life Insurance
HSA/FSA
For more information about our hospital, please visit [2] https://www.thevalleyvets.net.
Contact Information: Ashley Calixto, Hospital Manger; 256-881-8899
References
Visible links
1. https://www.thevalleyvets.net/
2. https://www.thevalleyvets.net/
About Us:
Serving the community since 1992, our 8 doctor, AAHA Accredited, full service, state of the art animal hospital is committed to educating clients on how to keep their pets healthy year-round. We stay on top of the latest advances in veterinary technology and above all, remember that all animals and pets need to be treated with loving care in every check-up, procedure, and surgery.
We care for a variety of species including common household pets such as cats and dogs, but also, birds, ferrets, guinea pigs, hedgehogs, rodents, reptiles, and more!
What to Expect:
Friendly/Inclusive Culture: Our team treats each other with respect and kindness. We strive to ensure everyone feels welcome.
Appreciation: Our Staff truly value each individual team member for who they are and each unique experience they bring to the team. They love to celebrate wins big or small.
A great learning environment! Our doctors thoroughly enjoy being able to openly discuss cases with the team, answer questions, come up with innovated ideas, and work together for the best of each individual patient.
About You:
You are a Customer Service Representative dedicated to outstanding client service and excellent patient care.
You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value.
You understand that clear, effective communication with clients and team members is a priority.
You enjoy interacting and building relationships with clients and genuinely want to make a difference for patients and their families.
You are eager to continue enhancing your skill set and enjoy learning & collaborating with a team.
You must have a strong foundational understanding and can perform the basic responsibilities of a customer service representative including (but not limited to):
o Greeting clients and responding to questions
o Handling a multi-line phone system
o Maintaining cleanliness
o Handling payments
o Familiarity with Avimark is a plus
Anticipated Schedule:
Full time - Alternating
o Week 1: Four 11-hour shifts (1.5-hour lunch)
o Week 2: Three 11-hour shifts, one 10-hour shift (1- 1.5 hour lunches)
o Closed on Sundays
Compensation:
Starting at $15.00; depending on experience
Benefits:
Scrubs - Tops are provided, allowance given for pants
Quarterly Bonus Opportunities
Paid Time Off
Paid Holidays (if normal scheduled workday)
Employee Pet Discount
401k
Medical/Dental/Vision
Disability Insurance
Life Insurance
HSA/FSA
For more information about our hospital, please visit [2] https://www.thevalleyvets.net.
Contact Information: Ashley Calixto, Hospital Manger; 256-881-8899
References
Visible links
1. https://www.thevalleyvets.net/
2. https://www.thevalleyvets.net/
Salary : $15
