What are the responsibilities and job description for the Fraud Analyst I position at Valley Bank?
Responsibilities include but not limited to :
- Review fraudulent activity alerts to determine appropriate loss mitigation next stpes.
- Use bank systems and applications to research and understand the alerted activity as compared to historical customer information and transactional activity.
- Correspond with the Branch and other internal bank departments to further understand the customers banking behavior or where additional clarification is needed.
- Render pay / no-pay decisions as it relates to the transactional activity identified in the fraudulent activity alert.
- Correspond with the Branch and other internal bank departments to communicate the fraudulent activity alert conlcusion (as needed or necessary).
- Effectively manage alert documentation storage and record retention standards.
- Perform other tasks and dutues assingend by their manager.
- Provide training to team members as needed.
