What are the responsibilities and job description for the Valley Bank Personal Banking Professional position at Valley Bank?
Job Description:
As a Valley Bank Personal Banking Professional, you will play a critical role in delivering exceptional customer service and building strong relationships with our clients. Your primary responsibility will be to understand the financial needs of our customers and provide personalized solutions to meet those needs.
- Main Responsibilities:
- Provide exceptional customer service and ensure that all customer interactions are handled in a professional and courteous manner
- Analyze customer financial needs and provide recommendations on suitable products and services
- Work closely with customers to understand their financial goals and develop tailored solutions to achieve those goals
- Collaborate with cross-functional teams to identify opportunities to improve customer experience and drive business growth
- Stay up-to-date with industry trends and regulatory requirements to ensure compliance and best practices
Required Skills and Qualifications:
- Education: High School diploma or GED; Associates or Bachelor's degree preferred
- Experience: Minimum 1 year of business services experience in branch banking and knowledge of branch operations
- Skills: Excellent verbal and written communication skills; ability to analyze complex data and make sound decisions; proficiency in computer skills
