Family Consultant

FAMILY CONSULTANT

CASE MANAGER (Fresno)

POSITION SUMMARY

Under the direction of the Program Manager, the responsibility of the Family Consultant is to provide consultation, care planning assistance and support services to caregivers and the families. Serve the population of brain-impaired or frail, elderly adults, in accordance with Valley Caregiver Resource Center (VCRC) policies, procedures and contract requirements.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Consult with family caregivers to perform care planning consultation, education and support services.

• Conduct an assessment of needs, home visits and develop short-and long-term care plans.

• Oversee respite care services, provide referrals to other community agencies with the authorization of appropriate VCRC voucher services.

• Facilitate caregiver support groups.

• Organize and participate in educational programs as needed.

• Ensure compliance to CRC services standards and protocols.

• Represent the agency through public speaking engagements, training activities and community outreach efforts.

• Collect data and carry out activities as required by grantors/grants and report grant related activities to the Program Manager.

OTHER RELATED DUTIES

• Attend meetings as requested.

• Participate in annual fundraising event(s).

• Ensure and maintain a safe, professional work environment.

• Complete other projects and duties as requested.

ORGANIZATIONAL ACCOUNTABILITIES

• Mission: Shares in and displays a commitment to the mission and philosophy of Valley Caregiver Resource Center in providing excellent internal and external service. Actions and decision-making exemplify the mission, demonstrate cultural sensitivity, dedication, and compassion, and are in the best interests of the Center, its staff, and the community.

• Integrity and Trust: Is widely trusted and seen as truthful; presents the facts in an appropriate and professional manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

• Teamwork: Demonstrates ability to work harmoniously with others to get a job done. Attitude promotes positive work environment; respects others; resolves issues and conflicts. Communicates effectively with team members and provides constructive suggestions to improve team performance.

• Leadership: Acts in a self-directed manner; takes action before being directed by others or forced by events. Seizes opportunities and is proactive in avoiding potential problems. Learns from own mistakes; adapts to changing conditions; takes on challenging or difficult assignments. Inspires excellence and commitment in others.

• Planning: Determines resources and actions required to accomplish objectives. Sets priorities and manages time effectively to meet deadlines and follow through on commitments. Identifies potential problems and opportunities and works with supervisor to plan contingent actions, as appropriate.

• Attendance and Reliability: Consistently adheres to scheduled work hours, and is flexible to change work hours when requested. Follows established procedures for reporting absences and requesting time off.

QUALIFICATIONS

Education

• Bachelor’s Degree or equivalent experience in areas such as Social Work, Psychology, Sociology, Counseling, Gerontology or related fields preferred.

Skills and Experience

• Minimum 2 years’ experience in Case Management or related fields preferred.

• Bilingual skills strongly preferred.

• Knowledge of counseling and social services principles and practices helpful.

• Ability to speak publically, educate, train and understand the unique needs of caregivers, the elderly and families.

• Ability to prepare and present reports in a clear and concise manner.

• Ability to perform needs assessments, provide solutions and resources for a variety of family needs.

• Ability to demonstrate good judgement in providing resources to a diverse group of clients.

• Ability to manage and prioritize multiple tasks under deadline pressure.

• Highly organized and accurate with attention to detail in all areas of work.

• Ability to maintain confidentiality of VCRC, staff and client information.

• Strong skills in Microsoft Word, Excel and Outlook.

• Strong electronic, verbal and written communication skills with supervisor, employees, clients and community members.

Licenses and Certificates

• Must possess a valid California Driver License and insurance is required.

• Must be willing to travel locally and out of town.

• Completion of a successful background check will be required.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk, sit; use hands for clerical duties and keyboarding.

• The employee must regularly lift and/or move up to 15 pounds on occasion.

• Specific vision abilities required by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus, and visual acuity sufficient to read a computer screen and paper documents.

• Acute hearing is necessary for telephone and in-person communication with staff, customers, and vendors.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position typically functions indoors in an office environment.

• The noise level in the work environment is light to moderate, associated with business office equipment.

• Occasional local travel may be required.

Job Type: Full-time

Pay: $22.00 - $23.50 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Bakersfield, CA 93314: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $24