Continuous Quality Improvement Manager

SIGNING BONUS $1500

Valley Cities vision is to set the standard for behavioral healthcare through our commitment to inclusion, pursuing excellence, and fostering innovation. We aspire to be the beacon of hope, offering access to care and aiming to be the employer of choice committed to making a meaningful difference in the lives of others.

Our mission is to empower and enrich our communities through comprehensive mental health and substance use treatment, one individual at a time.

Why Choose Us:

At Valley Cities Behavioral Health, we believe in nurturing the potential of every member of our team. Our caring, professional staff is Valley Cities’ most important asset – the very heart and center of who we are. Every day, we strive to ensure that your experience working at Valley Cities reflects the importance of your role as we carry out our mission. As a Continuous Quality Improvement Manager at VC, you'll embark on an exciting journey with us, laying the foundation for a rewarding career. As an FT team member, you'll unlock a world of benefits, including medical, dental, vision, disability, retirement, paid time off, and 11 paid holidays.

Core Values:

Valley Cities upholds core values that guide our approach to care:

• Dignity and respect for all individuals
• Advocacy for health and wellness principles
• Prioritization of integrity and excellence
• Recognition of the importance of mental health in overall well-being

Location: Seattle, WA

Signing Bonus $1500

Job Summary:

The Quality and Continuous Improvement Manager is responsible for making sure effective Quality Management system is in place and the coordination of all continuous improvement initiatives and activities within the business. The person will work alongside the leadership team to create an effective and sustainable company culture which respect the Valley Cities’ quality policies and objectives.

Key Responsibilities:

• Develop new procedures and processes to document clinical standards, cross-train staff, streamline and improve workflows, etc. in partnership with Clinical Excellence Specialists team.
• Develop briefing papers and analytical reports, and/or guide report writing of others performing data analysis and program evaluation.
• Present performance evaluation, research, and data analysis findings to a broad range of stakeholders, including consumers, service providers, elected officials, board members, and legislators.
• Identify challenges and propose solutions to participating organizations in implementation of program goals.
• Coordinates and maintains internal risks/quality processes (Extraordinary Occurrence)
• Maintain a working knowledge of program data measures to track, measure, and evaluate data collection activities to continuously improve data submission.
• Provide a high level of professionalism and customer service when interfacing with participants, members, partners, contracted resources, and internal resources

Minimum Qualifications:

• Bachelor’s degree in social sciences, public health, behavioral health or related field with coursework in performance measurement, research methods and statistics and/or equivalent education and experience.
• Understanding of healthcare or behavioral healthcare measurement and management processes, indicators, and tools.
• Understanding of Medicaid transformation and healthcare integration.
• At least five years of experience leading design and implementation of policy-relevant performance
• Pass required background check

Experience:

• Familiarity with Office software, including Outlook and Word.
• Ability to manage and organize electronic files
• Ability to plan and organize work independently
• Ability to organize time and tasks efficiently and flexibly
• Ability to work collaboratively with staff at all levels in the organization
• Experience working as an internal evaluator and in both for profit and nonprofit setting a plus.

Schedule:

For a Continuous Quality Improvement Manager at Valley Cities Behavioral Health, the schedule is dynamic and provides opportunities for those who thrive in an ever-evolving environment. Discussion of schedules is encouraged during the interview process from both candidate and hiring manager.

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Type: Full-time

Pay: $72,367.00 - $100,087.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Quality improvement: 1 year (Required)

Work Location: In person

Salary : $72,367 - $100,087