What are the responsibilities and job description for the Service Coordinator position at VALLEY COMPREHENSIVE COMMUNITY MENTAL HEALTH CENTER INC?
Job Details
Description
Valley HealthCare System is a Comprehensive Community Health Center that offers services in the north central West Virginia region for mental health, substance use, and intellectual and developmental disabilities. We currently have two openings, one in our Morgantown office and one in Fairmont, for the position of High Intensity Services (HIS) Service Coordinator. Our High Intensity Services focuses on serving children and adults with mental health disorders.
As an HIS Service Coordinator, one will engage in the assessment of client’s needs and strengths; planning and setting treatment goals and objectives with the client; evaluating progress toward these goals; advocating on behalf of the client; linking/referring clients to needed community resources; providing supportive individual counseling to clients on caseload and in other areas within the agency; and crisis assistance/intervention. This position requires a bachelor’s degree in human service field.
The ideal applicant for this position is one who is not only a quick learner but also someone who is detail-oriented and possesses excellent organizational skills. This position requires that one be assertive yet professional and have strong communication skills. The applicant must also be able to work with an interdisciplinary team while maintaining the ability to make autonomous, independent decisions.
ESSENTIAL DUTIES of Service Coordination:
- Assess client’s needs and evaluate progress toward treatment goals.
- Face-to-face contact with assigned clients at least once a month in his/her home and/or community.
- Use electronic conferencing technology, such as Zoom, Microsoft Teams, and Conference Call features on a Telephone to facilitate client interaction when face-to-face is not possible.
- Keep treatment plans and reviews current for the assigned caseload.
- Initiates, coordinates and facilitates interdisciplinary treatment team meetings.
- Use clear communication skills with clients and other professionals.
- Link and refer clients to necessary resources and services to meet their individual needs.
- Provide Crisis Services for individuals who are in crisis.
- Completes and submits Electronic Medical Record documentation as required by Valley, OHFLAC, BMS, CMS, and other licensing agencies (Notes Including Direct Support Progress Notes, Master Treatment Plans, etc.) completed accurately and timely and will accurately and appropriately reflect services the consumer(s) has received.
- Reviews consumer’s Electronic Medical Record (EMR) charts and documentation from other programs or service providers on a monthly basis to ensure coordination of services.
- Provide crisis services and intervention and/or assistance with consideration of the principles of client choice and least restrictive alternatives.
- Meets direct client service time (DCST) standards of the High Intensity Services Divisions
- Adheres to Valley’s Standards of Conduct and Compliance.
- Serve on committees as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
- Ability to perform Essential Duties as outlined below.
- BA/BS in Human Service Field.
- Six months to one-year experience with MI population.
- Ability to comply with all of Valley’s Policies and procedures.
- Ability to comply with Client’s Rights.
- Ability to comply with Valley’s and Division departmental safety procedures.
- Ability to read, write and speak the English language.
- Valid Driver’s License
• Ability to obtain and maintain CPR/First Aid, and MANDT Certifications.
