Internet Sales Manager

Valley Ford Truck has built a strong reputation as a Nation-Wide leader in commercial vehicle sales, serving businesses with the best in Ford trucks, vans, and fleet solutions. As we have expanded our presence in the retail segment we are looking for a dynamic and results-driven Internet Sales Manager to lead our online retail sales growth and customer engagement strategies.

Position Summary

The Internet Sales Manager will be responsible for developing and managing the dealership’s online sales strategy, increasing retail market share, and ensuring a seamless digital-to-showroom customer experience. This role requires a forward-thinking leader with a deep understanding of digital retailing, lead generation, CRM processes, and e-commerce best practices in the automotive industry.

Key Responsibilities

Sales & Digital Retail Strategy

• Develop and execute a comprehensive internet sales strategy to attract and convert online leads into retail vehicle sales.
• Manage online inventory listings across dealership websites, third-party platforms, and social media.
• Work closely with the marketing team to create compelling digital campaigns, promotions, and advertising strategies.
• Optimize the dealership’s digital retailing tools to enhance the online car-buying experience.

Lead Management & Customer Engagement

• Oversee and refine the lead response process to ensure quick and effective communication with potential buyers.
• Monitor and analyze CRM data to track online lead performance and conversion rates.
• Train and coach sales staff on best practices for handling internet leads and digital sales.
• Enhance customer experience by integrating online and in-store sales processes seamlessly.

Operational & Performance Management

• Collaborate with sales and finance teams to ensure smooth online-to-showroom transactions.
• Develop and maintain strong relationships with online vendors and digital advertising partners.
• Establish KPIs and performance metrics to measure success and identify areas for improvement.
• Stay ahead of industry trends and emerging technologies in automotive digital retailing.

Qualifications & Skills

• Proven experience in automotive internet sales management, e-commerce, or digital retailing.
• Strong knowledge of CRM tools, lead management systems, and digital marketing strategies.
• Excellent communication, negotiation, and customer service skills.
• Ability to analyze data and make strategic decisions based on performance metrics.
• Familiarity with Ford's retail and commercial vehicle lineup is a plus.
• Self-motivated, goal-oriented, and able to thrive in a fast-paced environment.
• Some F&I Experience would be preferred but not required.

Why Join Us?

• Opportunity to play a key role in the expansion of a well-established dealership.
• Work in a brand-new, state-of-the-art facility designed for both commercial and retail sales growth.
• Competitive compensation package, including salary, commission, and performance-based incentives.
• Supportive team environment with ongoing training and career growth opportunities.

If you’re a driven sales leader with a passion for digital retailing and customer engagement, we want to hear from you! Apply today and be part of our exciting growth journey at Valley Ford.