What are the responsibilities and job description for the Business Office Coordinator position at Valley Hope?
BUSINESS OFFICE COORDINATOR: Full-time ; Monday - Friday 10AM - 7PM
Valley Hope of Grapevine was recently voted The Best Treatment Facility in Northeast Tarrant County and we're looking to add to our dedicated and passionate team!
At Valley Hope of Grapevine, the work of every team member matters. The work we do every day saves lives and builds hope for the future. Valley Hope of Grapevine, located between Dallas and Fort Worth, provides healing residential and outpatient drug and alcohol addiction treatment services. Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.
EDUCATION & EXPERIENCE
Required: This position requires the following educational and/or job experience.
- One (1) year work experience in an office or medical office setting.
- Able to work Monday - Friday 10am - 7pm
Preferred:
- Two (2) plus years of work or internship experience in an office or medical office setting.
- Associate’s degree in business related field.
COMPENSTATION:
- Salary ranges from $17.00-$21.00/hr. based on experience and education
BENEFITS:
- Affordable health, dental, and vision insurance
- Tuition Assistance
- Student Loan Repayment
- Public Student Loan Forgiveness (PSLF) Eligible Employer
- 8 Paid Holidays (Including 1 Personal Holiday)
- PTO – Up to 22 Days per year based on years of service
- Paid Parental Leave
- 401(k) Retirement Plan with employer match
- Health Saving and Flexible Spending Accounts
- Employee Assistance Program
- And much more!
JOB SUMMARY:
- Answers multi-line telephone system and responds effectively to incoming callers.
- Assists with the admissions call process as directed responding to prospective patients/families/referral sources with respect and kindness.
- Assists with the admissions process as directed which may include face-to-face meetings with incoming patients and their families and documentation/computer data entry of patient information.
- Performs/Assists in determining insurance or other funding verification/benefits including coordinating the transfer of patient information to internal/external payment sources as directed.
- Interacts with patients and visitors as necessary to support positive clinical environment.
- Performs cash and credit transactions including book or other merchandise sales as well as patient payments for services accurately and effectively.
- Deposits cash, check and credit receipts and manages facility Petty Cash as directed. Prepares accounting transactions/keeps records as directed.
- Assists with processing of weekly accounts payables as directed which may include computer data entry, statement reconciliation and balancing of accounts.
- Performs word processing duties for clinicians and others in the facility as needed.
- Respond promptly to medical records requests while following HIPAA and 42 CFR part 2 guidelines.
- Performs computer data entry of patient/family/referral source information and charges into Valley Hope and other payment source systems as assigned.
- Assists with patient meetings regarding insurance and/or financial information as directed.
- Performs common office related tasks such as filing, scanning, faxing, and copying.
- Assists Business (Operations) Manager as needed with training of staff.
- Trains administrative assistants to ensure successful completion of office related tasks as directed.
- Prepares orders and/or purchase office supplies or equipment for the facility in accordance with facility purchasing practices and budgetary restrictions. Identifies ways to keep department costs down and report to business manager.
- Evaluates department staff routinely to ensure department standards are consistently met and report concerns to business manager promptly as directed by supervisor.
- Provides input for assigned personnel for performance reviews as directed by supervisor.
- Performs Business Manager duties as needed during periods of business manager absence.
WORK ENVIRONMENT:
- Office setting within a residential and/or outpatient treatment facility.
- Traditional hours; able to work overtime to the extent necessary.
- ·Sitting for extended periods of time of up to 4 hours.
- Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
- Able to lift and carry at least 20 pounds.
#ZR
Salary : $17 - $21