What are the responsibilities and job description for the Produce Customer Service (part-time including weekends) position at Valley Natural Foods?
Description
Are you passionate about fresh fruits and veggies and providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to delight customers? If so, we have the perfect job for you!
We're seeking a dynamic and friendly individual to join our Valley Natural Foods team as a part-time Produce Customer Service employee available to work during the day on Mondays along afternoon/evening shifts including weekends. As the face of our produce department, you'll play a crucial role in ensuring our customers have an exceptional shopping experience.
Mandatory Qualifications:
Department, Status and Salary: Produce, Part Time, Hourly (At-Will)
Valley Natural Foods Core Competencies
Are you passionate about fresh fruits and veggies and providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to delight customers? If so, we have the perfect job for you!
We're seeking a dynamic and friendly individual to join our Valley Natural Foods team as a part-time Produce Customer Service employee available to work during the day on Mondays along afternoon/evening shifts including weekends. As the face of our produce department, you'll play a crucial role in ensuring our customers have an exceptional shopping experience.
- Key Responsibilities:**
- Greet customers and offer assistance in selecting the freshest fruits and vegetables.
- Provide expert advice on produce selection, preparation, and storage to enhance our customers' culinary experiences.
- Keep the produce displays fully stocked, organized, and visually appealing throughout the day.
- Assist with receiving, inspecting, and rotating incoming produce shipments to maintain freshness and quality.
- Address customer inquiries, resolve concerns, and handle special requests with professionalism and efficiency.
- Collaborate with team members to maintain a clean and safe working environment, including adhering to food safety and sanitation standards.
- Alert Management of potential theft or other emergencies
- Remove trash promptly, clean up spills, sweep floor as needed
- Keep department equipment in working order and advise Produce Manager of equipment problems
- Attend Produce staff meetings and other assigned training requirements
- Identify self as an employee by being in VNF attire and name tag
- 20% employee discount
- Paid time off and paid volunteering
- 401(k) matching for staff who are 21
- Employee referral program
Mandatory Qualifications:
- Excellent time management, organizational and communication (oral, aural, and written) skills
- Attentive and able to multi-task and remain flexible to the changing needs of the business
- Regular, predictable attendance
- Previous customer service experience
- Familiarity with natural foods, grocery industry or cooperatives
- Ability to lift/push/pull/carry up to 30 pounds frequently; 30-50 pounds occasionally
- Manual dexterity with ability to reach, grasp and utilize hands, wrists, and fingers for extended periods of time
- General range visual acuity to evaluate and interact in working environment for extended periods of time
- Ability to stand and walk for extended periods of time
- Regular exposure to working in refrigerated environments
- Ability to climb ladders, kneel, crouch, and bend occasionally required
Department, Status and Salary: Produce, Part Time, Hourly (At-Will)
Valley Natural Foods Core Competencies
- Adaptability/Flexibility/Dependability
- Communication/Listening Skills
- Customer Service/Customer Focus
- Integrity/Ethics
- Sense of Urgency/Productivity
- Teamwork/Interpersonal Skills
- Work Environment/Safety/Job Knowledge
- Product Knowledge
