Demo

Patient Registration Representative

Valley Oaks Health
Lafayette, IN Full Time
POSTED ON 4/15/2025 CLOSED ON 4/20/2025

What are the responsibilities and job description for the Patient Registration Representative position at Valley Oaks Health?

Overview:
Are you passionate about providing exceptional patient care from the moment they walk in? We're seeking a dedicated Patient Registration Representative to join our dynamic healthcare team. As the first point of contact for our patients, you'll play a crucial role in ensuring a smooth and welcoming registration process. Your friendly demeanor and attention to detail will help create a positive experience for everyone who enters our facility.

Responsibilities:
- Arrange appointments for clients or others with therapists, directors, or others via face-to-face.
- Politely answer telephone, screen calls as appropriate, and route calls to the proper staff member.
- Accurately enter in client information into EHR system daily.
- Greet clients, visitors, and vendors professionally.
- Verify client demographics, insurance eligibility, and income information at check-in.
- Initiates and maintains client assignments in EHR.
- Communicates in an effective and timely manner with internal and external customers via verbal, written and electronic means.

Requirements:
- High school diploma of GED required
- Bilingual preferred
- Previous office experience preferred
- Knowledge of community service preferred
- Must be computer literate

Ready to Make Your Mark?
If you’re excited about helping others we want to hear from you! Join us as we strive to make a significant impact within Valley Oaks Health.

Job Type: Full-time

Pay: $13.79 - $15.86 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Loan forgiveness
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $14 - $16

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