What are the responsibilities and job description for the Dispatch/Customer Service Specialist position at Valley Tree Care?
About you:
- You enjoy a positive and energetic work environment
- You are looking for a smaller company/family vibe, that is growing fast
- You are looking for a company that can provide long term opportunity for you and your professional growth
- A family owned and operated tree care company, dedicated to providing the highest quality care for our customers and their trees for 27 years and 3 generations
- A tight knit community of professional employees who strive to grow as individuals and as a company, while finding a true passion and love for what we do
- Constantly working to grow and provide more opportunities for every employee.
- Forward-thinking, striving to be one of the only tech-centered companies in the tree care industry
- Requirements
- High school diploma or equivalent
- Experience with customer service and sales is valued, but not required
- Experience or familiarity with dispatching
- Schedule is Monday - Friday, with four days being 8:00 AM - 5:00 PM, and one flex-day being 8:00 AM - 2:00 PM
- Ability to reliably commute to our office near Pinnacle Peak and 21st Ave
- Qualities: organized, professional, task-oriented
- Responsibilities
- Call and schedule customers
- Answer phones
- Completed administrative tasks (ex: data entry, scanning, filing, etc.)
- Assisting with dispatching routes for sales reps and technicians
- Process payments/collect card information
- Rewards
- Accrued Paid Time Off
- Paid Company holidays
- Health, Dental and Vision Insurance
- 401k
- Training period of 2 weeks
- Growth/professional development opportunities
- Regular opportunities for pay increases
