What are the responsibilities and job description for the Patient Services Specialist EVENING - Valley View's Imaging Department position at Valley View Hospital Association?
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This scheduler position is to register patients for their appointments, answer the phone, schedule and arrive patients for their imaging exams. Be courteous, helpful and positive face for the department .
SCHEDULE: Monday - Friday 12:00 (noon) - 8:30pm
Valley View's busy Imaging Department is seeking full-time, patient-focused Patient Services Specialists with excellent customer service skills to be the first contact for our patients. Previous Customer Service experience in a medical setting highly preferred.
Responsibilities include providing patients with professional and friendly reception duties; organizing patient flow; keeping Imaging providers and patients on schedule; maintaining patient files and accounts in a professionally accurate manner; and handling phone calls for the department, techs, and providers appropriately. Patient care background and medical scheduling experience preferred.
QUALIFICATIONS
- High school diploma or equivalent
- Clerical: typing, filing, scheduling, computer, phone
- Exceptional customer service skills required
- Ability to multi-task in a fast-paced environment
- Bilingual (English/Spanish) preferred
- Receptionist/clerical experience required
- Patient care background and/or medical scheduling experience preferred.
SALARY
- $19.00 - $27.75/hour
- $2.25/hour evening shift differential when working a minimum of 4 consecutive hours between 3:00pm-11:30pm.
BENEFITS
- Medical, Dental and Vision coverage including coverage for eligible dependents
- Employer paid basic life coverage with buy-up coverage options
- Flexible Spending Account (FSA) for health care and dependent care.
- Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
- Tuition Assistance Available
- Retirement Plan 401(a)
- Retirement Plan 403(b) plans with employer matching contributions.
- Employee Assistance Program
- Employee discount on Valley View Medical Services
- Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
- Free Use of Sunlight and Aspen SkiCo day passes, based on availability.
Loan Repayment:
Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!
APPLICATION SUBMISSION END DATE
This position will be open for a minimum of three days and until a top applicant is identified.
Salary : $19 - $28