What are the responsibilities and job description for the Daycare Center Director position at Valor Corp?
Director
Create the fun! Be the fun! Feel the fun!
Kindness-We choose kindness and inspire kindness!
Integrity-We bring our best self everyday
Deliver - We deliver funServe: We love what we do, who we do it with, and where we do it!
KEY AREAS OF RESPONSIBILITY:
- Licensing Compliance and Awareness
- Center Appearance and Equipment Standards
- Customer Service Excellence and Standards
- New Customer Development and Community
- Relationship Management
- Detail Oriented
- Organized
Management Skills Required:
- Carry Out Mission, Cultures, Values Recruitment and Development of Team Operating Expense Oversight
- Manage Day to Day operations and team in accordance with policies, procedures, and standardsPassion for providing outstanding customer service
- Exemplify AKP’s mission, culture, and values
- Strong leadership, supervisory, organizational, and motivational skills
- Effectively manage day to day operations while holding team members accountable for job performance
- Excellent communicator via all channels (email, text, verbally face to face and by phone)
- Ability to create a team culture and carry out company values
- Management of and conformance to all policies and programs relative both to human resource managementand programming
- Able to motivate and inspire team to exceed state standards
- Ability to hold team members accountable for meeting operational objectives, following all procedures andstandards,
- Ability to follow budgeted financial performance of the location and strive to meet all revenue, payroll, and newcustomer goals
- Must be an influence and motivate others to do their best every day
- Ability to communicate effectively with parents, clients, staff, and children
- Practice confidentiality in all matters regarding staff, family and company information
- Continuously identify growth and development opportunities for your team and yourself
Child Care Industry Experience Requirements:
- BA in Early Childhood Education or a related field Preferred
- Deep understanding of state licensing process; well versed in licensing standards
- 1-2 years’ experience as in childcare with management experience or comparable
- Combination of infant, toddler or preschool teaching experience and actual administration of a childcare center
- Strong knowledge in developmentally appropriate curriculum for ages 6 weeks to 12 years old
- Conducts interviews and reviews the qualifications of all new staff before hiring the most qualified applicants for all positions
- Manages the work schedules of play crew and managers
- Demonstrated sensitivity and responsiveness to the needs of families and staff
- Experience working in an inclusive work environment and managing across differences
Availability:
- Full Time
- Respond timely to unusual or critical childcare, parent, and staff situations
- Able to work nights and weekends
Examples of “A Day in the Life” Scope of the Role: Center Operations Management:
- Ensure the center and all staff operate in compliance with all state and local regulations
- Hire, guide, coach, train and managers and new team members maintaining brand and industry standards
- Model customer service excellence
- Incorporate our mission and values to create a positive staff culture
- Oversee recruiting and retention plans for managers and play crew
- Maintain accurate files on all employees and children in accordance with AKP policies and minimum standards
- Maintain documentation and forms in accordance with company policies and minimum standards
- Monitor/audit all files and forms in accordance with state standards
- Plan, Develop, and Implement continuing education plans for all employees meeting all state standards
- Respond to all emergencies and staffing issues as they arise
- Support managers in the development of skills, which will enable them to manage employee relations, coachingand supervision
- Participate in on-going professional development
- Plan for career growth, ongoing professional development, and training offerings
- Oversee implementation of all programs including Adventure Kids University,
- Camps, After School Programs,Special Events, and More!
Communication
- Responsible for being the company’s representative to all families and staff affiliated with their location
- Communicate the company’s goals, priorities, progress, and accomplishments to your team via weeklynewsletters
- Maintain open communication with all team members on upcoming events, new programs, things to improveupon and accomplishments
- Develop and create relationships with all regulatory agencies including the health department and childcarelicensing
- Train, lead, encourage and develop team through core values, company goals, and mission
- Positively communicate the organization’s philosophies and policies to families, staff and community
- Submit weekly visit reports to the center owners (pictures and written report)
Financial Standards Management:
- Daily oversight of all financials including daily reconciliation
- Ensure that financial goals are met and ensure understanding that will link the budget and financial reports tooperational activities
- Monitor costs and inventory ordering and use; identify capital improvements or repairs needed
- Monitor daily payroll
- Educate team on Texas Minimum Standards, as well as health and safety standards
- Monitor locations’ compliance with all local, state and federal requirements and training; ensure all licenses andpermits are current
- Oversee implementation of company initiatives
- Ensure that team is implementing operating policies and procedures within time requirements.
- Facilitate the sharing of best practices across the organization
- Communicate licensing status with owners regularly
Marketing, Social Media and Community Relationship Management:
- Ensure that that all managers and team members understand the link between marketing and operations (answering the phone, tours, location and community events, and center appearance)
- Create and execute a local marketing plan for each center
- Develop marketing and customer retention plans. Ensure plan execution and collaboration with Corporatemarketing collateral and guidelines
- Represent and support the organization in the resolution of family complaints and online reviews
- Monitor communication flow between the organization and customers – manage contact regarding potentiallycritical situations
- Build and create partnerships with local businesses
Job Type: Full-time
Pay: $37,000.00 - $40,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- After school
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $37,000 - $40,000