What are the responsibilities and job description for the Banquet Server position at Valor Hospitality Partners?
HOLIDAY INN UNIVERSITY OF MEMPHIS
The Holiday Inn University of Memphis is where modern comfort meets Southern hospitality in the vibrant city of Memphis, Tennessee. Conveniently located adjacent to the University of Memphis, this hotel offers easy access to popular attractions including Graceland, Beale Street, and the Memphis Zoo. Whether you're visiting for business or leisure, our contemporary accommodations and thoughtful amenities ensure a memorable stay.
Unwind in one of 82 spacious guest rooms featuring plush bedding, ergonomic workstations, and modern amenities such as flat-screen TVs and complimentary Wi-Fi. With over 15,000 square feet of flexible event space and a 24-hour business center, the hotel is an ideal choice for meetings and conferences.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the Memphis way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn University of Memphis a one-of-a-kind experience in the South.
THE ROLE
Position: Banquet Server
Reports To: Banquet Captain and F & B Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.
ESSENTIAL JOB FUNCTION:
Education: High school education or equivalent experience.
Experience: Six months hotel or convention center -banquet food/beverage services environment
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
Benefits Package
The Holiday Inn University of Memphis is where modern comfort meets Southern hospitality in the vibrant city of Memphis, Tennessee. Conveniently located adjacent to the University of Memphis, this hotel offers easy access to popular attractions including Graceland, Beale Street, and the Memphis Zoo. Whether you're visiting for business or leisure, our contemporary accommodations and thoughtful amenities ensure a memorable stay.
Unwind in one of 82 spacious guest rooms featuring plush bedding, ergonomic workstations, and modern amenities such as flat-screen TVs and complimentary Wi-Fi. With over 15,000 square feet of flexible event space and a 24-hour business center, the hotel is an ideal choice for meetings and conferences.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the Memphis way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn University of Memphis a one-of-a-kind experience in the South.
THE ROLE
Position: Banquet Server
Reports To: Banquet Captain and F & B Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.
ESSENTIAL JOB FUNCTION:
- Check server’s and house person’s BEOs to ensure that all information is accurate.
- Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
- Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
- Set tables, glassware, flatware and silver ware per dining rules and specification.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned side work.
Education: High school education or equivalent experience.
Experience: Six months hotel or convention center -banquet food/beverage services environment
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
Benefits Package
- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO beginning after ninety (90) days of employment
- 401k with employer match
- Team Member Awards and Recognition programs throughout the year
- Food and Beverage Discounts
- Tuition Reimbursement
