What are the responsibilities and job description for the Guest Service Agent position at ValorHospitality?
HOLIDAY INN EXPRESS
The new Holiday Inn Express Cape Canaveral is here! Situated just minutes away from the beach, cruise ports, and Kennedy Space Center, the hotel’s location offers unparalleled convenience. Enjoy spacious rooms, meticulously designed with comfort in mind. Sink into plush beds, unwind in a cozy sitting area, and enjoy modern amenities like 50-inch flat-screen HDTVs and complimentary Wi-Fi. Whether a beach lover, an adventure seeker, or a space enthusiast, the hotel’s prime location makes it easy to explore all the incredible attractions Cape Canaveral has to offer.
Guests enjoy relaxing and recharging in the large outdoor pool area, complete with a refreshing splash zone, relaxing poolside cabanas, and fun for all. Enjoy a free hot breakfast to start every day and end the day with fantastic views of rockets headed to space.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the beach and the Florida way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn Express Cape Canaveral a one-of-a-kind experience in beautiful Cape Canaveral.
NOW HIRING!
NOW HIRING!
Join our team at the brand-new Holiday Inn Express Hotel, in Cape Canaveral, Fl !
We are now hiring a Guest Service Agent who enjoys making our guests experience excellent. If you think you bring the ideal blend of skills, know-how and a bold attitude, and want to be rewarded for high-performance, this could be the perfect job for you!
RESPONSIBILITIES
- Can perform and assist with all the front desk functions to include but not limited to the following Guest Service Aide, PBX Operator, Guest Service Agent, Reservationists, etc.
- Train all new Guest Service Agents.
- Communicate with the Engineering Department regarding any maintenance requests from the guests.
- Communicate with the Housekeeping Department regarding guest rooms and requests.
- Assist the Guest Services Manager by handling special requests, group blocking and unusual circumstances.
DESIRED SKILLS AND QUALIFICATIONS:
- High school diploma or equivalent experience.
- OPERA experience a plus
- Prior hotel front desk experience or related experience.
- Three to twelve months of employment in a related position or guest relation position with this company or other organizations.
- Requires having excellent computer and cash handling skills.
- ability to stand for extended periods of time.
- present a sociable, outgoing, lively and guest service-oriented demeanor. Communicate information and hotel services to management, staff and guests
Be a part of something bigger. Join a family. Become a Hotelitarian! We’re hotel people -Hotelitarians- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor #INDcape
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
