What are the responsibilities and job description for the Customer Service Agent position at Value Bank Texas?
ValueBank Texas is looking for the newest member of our amazing customer service support staff to assist us in providing incomparable support and assistance to our customers. Hours range between 7am to 6pm with rotating Saturdays
SPECIFIC RESPONSIBILITIES
- Answer telephone inquiries and accurately assist customers with their accounts, while maintaining a positive and friendly attitude.
- Enroll and handle customer issues with Internet Banking
- Prepare account statements for mailing and delivery via e-mail
- Review and contact customers regarding possible fraud on debit cards
- Review Large Items daily
- Review New Accounts and Closed Accounts to ensure all coding completed
- Review and file daily reconcilements
- Other duties as assigned.
JOB SPECIFICATIONS
EDUCATION: High School Graduate or Equivalent.
EXPERIENCE: One-year experience in bookkeeping environment and customer service skills.
SKILL: 10-key by touch, Word and Excel Spreadsheets.
WORKING CONDITIONS
Office environment, high exposure to computer usage, occasional lifting of boxes up to 25 pounds. Ability to multi-task and handle frequent interruptions from current tasks.
EOE/Minorities/Females/Disability/Vet/Drug-Free Workplace
Job Type: Full-time
Pay: $11.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Corpus Christi, TX 78411: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $15
