What are the responsibilities and job description for the Customer Service Specialist position at Value City?
Company Description
Value City Furniture offers a wide range of furniture and home decor items at everyday low prices. From living rooms to bedrooms, dining rooms, mattresses, and more, Value City Furniture provides quality products to enhance your home. Visit a VCF store for all your furniture needs.
Role Description
This is a full-time remote role for a Customer Service Specialist at Value City Furniture. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.
Qualifications
- Customer Support and Customer Service skills
- Experience in ensuring Customer Satisfaction
- Proficiency in Phone Etiquette
- Strong focus on Customer Experience
- Excellent verbal and written communication skills
- Ability to multitask and prioritize effectively
- Problem-solving and conflict resolution abilities
- Previous experience in a similar role is a plus