What are the responsibilities and job description for the Patient Service Representative - Call Center position at Vancouver Eye Care, PS?
A high-volume Ophthalmology practice with multiple locations is searching for a full-time Patient Services Representative for our high-volume call center. The ideal candidate will have excellent customer and communication skills with call center experience. And possess a healthcare and insurance background.
The primary focus of a Call Center PSR is to answer incoming phone calls, complete patient registration, verify insurance information, schedule appointments and various other tasks. This position serves as a liaison between patients and physicians, handles all aspects of appointment scheduling and rescheduling in a courteous and efficient manner.
Previous Patient Service Representative or Call Center experience required. Experience with ophthalmology and NextGen preferred.
Only qualified candidates should apply by sending a cover letter and resume.
Job Type: Full-time
Pay: $17.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $23