Position Title : Mail Processing Center (MPC) Payment Processor (Non - LO - No Consumer Contact)
Salary : (L4) $14.84-$17.46
Department : Mail Services Job Status : Full Time / Hourly
Reports to : Mail Processing Center Team Lead Amount of Travel : None
Vanderbilt Mortgage and Finance, Inc. (VMF) was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we are financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services, and a coast-to-coast presence. We are professionally strong, from entry level to more experienced positions, we are actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success. You will enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work-life balance.
JOB SUMMARY
The MPC Payment Processor is responsible for receiving and processing payments. This position reports to the Mail Processing Center Team Lead and is responsible for timely processing of various payment types : personal checks, bank checks, official checks, money orders, and cash for several company transactions.
JOB FUNCTIONS
Processing Payments and Correspondence
- Receives, reviews and researches checks that come in daily to ensure proper sorting and identification.
- Uses check scanner system to upload payments for daily deposits.
- Reconciles the daily batch of payments that are deposited accurately and timely.
- Applies payment funds to the appropriate general ledgers within system.
- Receives and processes daily lock box payment forms located outside.
- Processes correspondence received with checks for imaging purposes.
- Escalates decisions to the proper member of the leadership team when necessary.
Cross Team Collaboration and Communication
Communicates with various department leaders, financial institutions, and other affiliates to clarify proper payment processing and obtain solutions to problems.Interacts with appropriate individuals to resolve hardware / software issues that interfere with check processing.Policy and procedures
Assists in maintaining an up-to-date, detailed documentation of training materials and policies.Adheres to compliance with local, state, and federal regulations, including company guidelines.Maintains policies that reflect the company's mission.Remains knowledgeable of all company / department policies and procedures.Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
QUALIFICATIONS :
High School diploma or equivalent required.0-2 years related experience preferred.Basic computer skills with ability to type at least 25 wpm.Excellent math and 10-key calculator skills.Ability to communicate effectively and efficiently via phone, email, and person to person.Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.Ability to manage multiple and / or conflicting responsibilities.Great attention to detail and organizational skills.Ability to work in a team environment.Must have excellent follow up skills.PHYSICAL DEMANDS :
Must be able to remain in a stationary position 75% of the time.Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.Must be able to exchange accurate information at all times.Must be able to identify and assess account status and determine appropriate process.Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.BENEFITS :
Medical and Dental Plan with Prescription Coverage and VisionCompetitive benefits including 401(K) includes 100% company match of the first 4%Paid time off days (PTO), maternity / paternity leave, and holidaysCommunity involvement including Volunteer Paid Time Off (VTO)Tuition Assistance for your first degreeEnjoy coming "home" to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurantWellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-beingCollaborative and energetic work environmentProfessional development and promotional opportunitiesCompetitive bonus programsHere are some more reasons to choose Vanderbilt Mortgage!
A Berkshire Hathaway Company - an integrity-based organization offering unlimited career growthFull-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists : America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women.As part of Vanderbilt Mortgage's commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Vanderbilt Mortgage. Where you start a job and gain a career!
Privacy Policy
Business Unit -
Vanderbilt Mortgage
Salary : $15 - $17
