Executive Education Learning Manager

Position Summary :

The Executive Education Learning Manager is responsible for the strategic planning and effective delivery of a portfolio of Executive Education programs. This role encompasses custom solutions and programs for diverse individuals, utilizing both in-person and virtual formats. You will manage all operational aspects of executive education engagements including logistics, communications, and ensuring outstanding client satisfaction while delivering programs efficiently and cost-effectively. Flexibility to work evenings, weekends, and occasional overnight stays is essential to support program delivery.

About the Organization :

The Owen Graduate School of Management is part of Vanderbilt University, located in Nashville, Tennessee. Owen embraces the mission of fostering discovery through scholarly research and intellectual engagement while transforming lives and helping individuals flourish. We encourage community members to pursue pathways of discovery and growth, becoming the best versions of themselves.

Since its establishment in 1991, Owen Executive Education has provided numerous educational experiences for managers across various industries. Our offerings include open-enrollment, certificate, and custom education programs focused on business acumen, innovation, strategy, change management, operations, negotiations, and leadership. Our priority is to exceed clients' expectations in learning impact, value, and relevance.

Please Note : This position is designated as flexible / hybrid, with an expectation to work on-site at OGSM at least 3 days a week when not traveling.

Key Responsibilities :

• Oversee the complete lifecycle of designated executive education engagements to ensure seamless execution.
• Manage logistics for learning engagements including registrations, communications, faculty scheduling, venue selection, transportation, and technology setup.
• Participate in class sessions and events, contributing to the strategic goals of Vanderbilt University and Owen Graduate School of Management.
• Engage in program-related activities (meals, recreation, specific sessions) to support operational needs and resolve any immediate issues.
• Maintain comprehensive documentation on all assigned engagements for future reference and execute necessary updates to operational plans.
• Develop and manage learning portals (e.g., NovoEd) for all engagements, ensuring timely and accurate posting of materials and information.
• Craft and deliver customized pre- and post-program communications to participants.
• Make strategic decisions to ensure quality and client satisfaction within budget parameters.
• Manage Salesforce activities for engagements, maintaining accurate participant records and capturing payments.
• Complete close-out processes for engagements, providing necessary information to the Executive Education Managing Director and the Owen Finance and Administration team.
• Lead the evaluation process for each engagement, suggesting enhancements for long-term program success.
• Act as the primary contact for custom program partnerships as required.
• Enhance client relationships through exceptional program execution and strategic partnerships.
• Support business development by meeting potential clients and showcasing delivery capabilities.
• Promote Executive Education solutions and programs to clients.

Reporting Structure :

This position reports directly to the Managing Director of Executive Education and does not have supervisory responsibilities.

Education and Experience Required :

A Bachelor's degree from an accredited institution or five years of relevant work experience is required.

Skills and Qualifications :