What are the responsibilities and job description for the Customer Service / Social Media position at Vanguard Auto Group?
Vanguard operates dealerships located in Arlington, Carrollton, Sherman, Austin and Hughes Springs. We represent the manufacturer brands Kia, GMC, Volkswagen and Ford. Family-owned and operated, Vanguard promotes an excellent work-life balance culture, flexible schedules, and a shared vision to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover "The Vanguard Family"
We are looking for an Executive Assistant to perform a variety of administrative tasks and support the General Manager for our Kia location
Responsibilities
- Act as the point of contact for the General Manager
- Social Media Management: Create, schedule, and post content across all our social media platforms, including Facebook, Instagram, X/Twitter, TikTok, YouTube, and LinkedIn.
- Interview customers and clients to ensure they experienced the best service possible
- Collaboration: Work closely with the GM, all departments and customers to ensure a cohesive brand message.
- Format information, memos, emails, and reports
- Understand and build Excel Spread sheets
Skills
- Work experience as a Customer Service Cordinator, Personal Assistant or similar roles
- MS Office and Excel knowledge required
- Outstanding analytical, organizational and time management skills
- Excellent verbal and written communication abilities
- Discretion and confidentiality
- High School degree
- Bilingual a must
Benefits
- Paid Health Insurance
- Paid Life Insurance
- Dental & Vision available
- Employee discount
- Paid vacation
- 401(k) Matching
- Referral Program
Vanguard Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws
