What are the responsibilities and job description for the Service Advisor position at Vanguard Buick GMC of Carrollton?
Join Vanguard, a premier auto dealership group with locations in Arlington, Carrollton, Sherman, Austin and Hughes Springs . We proudly represent the top brands of Kia, GMC, Volkswagen and Ford while providing over the top customer service.
As a family-owned and operated business, Vanguard is dedicated to fostering a supportive work culture that emphasizes work-life balance, flexible schedules, and a shared commitment to “WOW” Our Customers, Our Team Members, Our Community, and Our Peers! Discover why we are not just a team, but "The Vanguard Family"
Pay Range: $60,000.00 to $125,000.00 Commission
What you can expect:
Our dynamic and successful team is on an exciting growth trajectory. To support your success, we provide a competitive compensation and benefit package that includes:
- Comprehensive factory training
- Reliable semi-monthly pay
- Paid health insurance
- Paid life insurance
- 401(k) matching
- Dental and vision available
- Paid holidays &vacation
- Employee discount
- Referral program
Your Responsibilities
- Greet customers promptly on the service drive
- Obtain customer and vehicle information.
- Clearly report all vehicle symptoms as described by the customer.
- Determine and recommend maintenance based on age, mileage, and history of vehicle.
- Prepare a complete and accurate estimate of the cost for labor and parts.
- Establish follow up time.
- Monitor the progress of each vehicle throughout the day, and update customers frequently.
- Verify that the final invoice reconciles with the work performed on the repair order.
- Explain all completed work and charges to customers.
Ideal Qualifications
- Proven track record of achieving exceptional customer satisfaction
- Experience as a service advisor, assistant lane manager or service consultant.
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs.
Vanguard Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $60,000 - $125,000
