What are the responsibilities and job description for the Senior Account Manager - Semiconductor Industry position at Vanguard International Semiconductor Corporation?
About Our Company:
Vanguard International Semiconductor Corporation is a leading player in the semiconductor industry, specializing in pure-play specialty semiconductor foundry services. Based in Taiwan, we have a strong presence in the global market, serving fabless, fablite, and IDM customers worldwide.
Our mission is to provide innovative semiconductor technologies and exceptional customer support, enabling our clients to succeed in their respective markets.
Job Description:
As a Senior Account Manager at Vanguard International Semiconductor Corporation, you will be responsible for managing customer accounts, building business relationships, and providing timely support to customers. This role requires a deep understanding of the semiconductor industry, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Main Responsibilities:
- Engage with specialty technology customers on MPW, NTO, and loading opportunities, focusing on expanding current and new customers in areas such as eFlash, MEMS, GaN, BCD, and HV.
- Manage new business and new customer relationships with IDMs using FOT or COT processes.
- Regularly report sales progress and market conditions of assigned customers.
- Monitor production status, maintain sales growth, interpret demand forecast, set sales targets, and increase market share.
- Conduct preliminary assessments of customer requirements and seek internal departmental support to respond promptly to customer needs.
- Provide quotations and confirm orders while maintaining market price dynamics.
- Gather market information and provide it to internal departments and management for decision-making.
- Manage customer accounts receivable, report customer financial status, and safeguard company interests.
- Respond promptly to customer expectations, understand issues, and propose solutions to enhance customer satisfaction.
Required Skills and Qualifications:
- A degree in Engineering or an MBA with a focus on marketing/sales is preferred.
- At least 5 years of experience in semiconductor foundry or product companies in marketing, account sales, business development, customer engineering, etc.
- Ability to analyze market landscapes and competition to develop strategies.
- Experience in marketing, account sales, business development, or customer engineering in foundry or fabless design houses is preferred.
Personal Attributes:
- Bilingual in English and Mandarin, with fluency in English presentations. Knowledge of a second foreign language is a plus.
- Ability to work effectively in a fast-paced environment.