What are the responsibilities and job description for the Ocean Freight Coordinator position at Vanguard Logistics Services?
Job Summary:
Vanguard Logistics Services is an industry leader seeking a skilled and dedicated Customer Service Representative to join our team.
This role involves providing exceptional customer service, resolving issues, and driving revenue growth.
Responsibilities:
- Provide proactive customer support and address concerns.
- Process shipments efficiently and accurately.
- Collaborate with internal teams to achieve business objectives.
- Stay informed about industry trends and best practices.
- Contribute to process improvements and continuous learning.
Requirements:
- High School Diploma or equivalent.
- 2 years of experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to work in a dynamic environment.
