What are the responsibilities and job description for the IT Assistant position at Vanguard Protex Global?
Job Summary
We are seeking a motivated and detail-oriented IT Assistant to join our dynamic team. The ideal candidate will provide essential technical support and assistance in maintaining our computer systems, networks, and office technology. This role is crucial in ensuring smooth operations and providing timely solutions to technical issues faced by staff. Join us as an IT Assistant where you can contribute your skills while growing your career in a supportive environment!
Duties
- Set up workstations and necessary peripheral devices (keyboards, mice, monitors, printers etc.)
- Loads appropriate software packages such as operating systems, networking components, and office applications.
- Connects users to networks and provides initial training in facilities and applications.
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Provide guidance to users on how to operate new software and computer equipment Rotates daily back-up media.
- Stay abreast of advances in technology.
- Maintain punctual and regular attendance for scheduled work hours.
- Work outside of normal business hours may be required from time to time.
Skills
- Basic technology skills including desktop computers, servers, phone systems, printers, and networks.
- Diagnostic and problem-solving skills
- Knowledge of internet security and data privacy principles
- Ability to take direction and complete tasks independently.
Education and/or Experience
- High school or GED equivalent
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position may require extended periods of standing, sitting, as well as some repetitive movements and repetitive lifting of 50 to 75 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $37,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
- desktop computer technology: 1 year (Preferred)
- diagnose and problem solve system issue: 1 year (Preferred)
Work Location: In person
Salary : $37,000 - $42,000
