What are the responsibilities and job description for the EHR Administrator/System Admin position at Vankay Systems?
Job Details
Key Responsibilities:
Manage and administer user accounts, including creating, modifying, and deleting accounts per request.
Provide Tier III technical support, troubleshooting, and issue resolution for EHR applications and IT systems.
Identify and assess IT security risks related to EHR applications and infrastructure.
Manage Active Directory, Group Permissions, PC refresh, software installations, and inventory control using Asset Panda.
Maintain accurate inventory and software management records; receive and transfer IT assets as needed.
Work with various software platforms including Keystone Edge, Microsoft OS, MS Office, DocuSign, DEXIS, Adobe, Teams/SharePoint, and VPN access tools.
Perform system upgrades, OS patches, and performance tuning to optimize IT systems.
Develop and maintain configuration and operational documentation to ensure consistency and efficiency.
Support GIS infrastructure applications or Asset Management applications as required.
Coordinate with different teams to ensure smooth system operations and communicate updates to stakeholders.
Required Qualifications:
Experience working with Electronic Health Records (EHR) systems in an IT administration role.
Strong knowledge of Active Directory, Group Policies, and User Account Management.
Hands-on experience with PC refresh processes, software installation, and IT inventory management.
Proficiency in using Microsoft OS, MS Office Suite, DocuSign, DEXIS, Adobe, Teams, SharePoint, and VPN tools.
Ability to apply OS patches, upgrades, and configure system software.
Strong troubleshooting skills with the ability to diagnose and resolve hardware/software failures.
Excellent communication skills (both verbal and written) to collaborate with teams and stakeholders.
