Validation Lab Technician 3

About the Role
 

The Validation Support Technician 3 will be responsible for providing support to Validation projects in various stages of development. The Technician must be able to handle multiple projects simultaneously with little supervision needed to maintain project schedules/deadlines.

What you will Do

• Hands-on building, testing, upgrading, and repairing of enterprise hardware and software (servers, peripherals, programs, and firmware)
• Perform lab management responsibilities including but not limited to maintaining an efficient lab.
• Manage inventory including but not limited to tracking, shipping, and receiving materials
• Work with engineers in the evaluation of new electronic components, as well as troubleshooting new servers
• Conduct manual validation tests in a controlled environment
• Execute soft tools (e.g. diagnostics, tests, firmware updates)
• Read, modify, and create basic automation scripts (Python, PowerShell)
• Communicate status updates and issues clearly and concisely from a technical perspective.
• Additional tasks deemed necessary to the continuity of business
• Be a steward of our values: People First, Ownership Mentality, Teamwork/Partnership & Quality

What you will Bring

Education and/or Experience:

• High school diploma or Associate degree in Electronics, Certificate of Completion of Technical School, or equivalent experience in a related discipline 
• 2  years of troubleshooting, tech support, test execution, IT experience, or relevant experience (5 years is preferred)
• Experience within a computer hardware and/or lab environment
• Python/PowerShell Scripting experience
• Working knowledge of troubleshooting of issues 
• Rack-level experience including cabling and power supplies
• Enterprise data center networking experience

Additional Requirements:

• Ability to follow instructions in a team environment
• Ability to complete tasks on time
• Ability to pay attention to detail
• Fundamental understanding of computer architecture and components (CPU, power supply, memory, storage devices, etc.)
• Working knowledge of server, rack, and blade environments
• Ability to use custom Linux and Windows-based diagnostic programs
• Ability to benchmark hardware performance
• Working knowledge and ability to troubleshoot the server architecture
• Ability to diagnose the root cause of computer system failure and isolate the components/failure nodes
• Understanding of hardware and software interactions; able to apply this understanding to resolve issues
• Provide timely and detailed feedback to Engineering teams
• Excellent verbal and written communication skills at a technical level
• Strong interpersonal skills and the ability to interact with people at various levels in the organization

Physical Requirements

• The ability to lift up to 50 pounds when necessary
• The ability to safely climb ladders when necessary
• The ability to wear personal protective gear correctly when necessary
• The ability to stand and walk throughout the facility for extended periods without loss or reduction of productivity
• The ability to (i) use hands to handle, control, or feel objects, tools, or controls, (ii) make quick, precise adjustments to machine controls, (iii) bend or twist their body, and (iv) repeat movements for extended periods without loss or reduction of productivity

About ZT Systems

At ZT Systems, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining.

A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

What We Offer

When you join ZT, you’ll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.