What are the responsibilities and job description for the Technical Trainer position at VARITE INC?
VARITE is looking for a qualified Education Business Partner for one of its clients.
WHAT THE CLIENT DOES?
The company started out as a hardware/software vendor, but over time added more subscription-based services.
WHAT WE DO?
Established in the Year 2000, VARITE is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850 global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.
HERE'S WHAT YOU’LL DO:
Job Details:
Title: Education Business Partner
Location: Morrisville, NC 27709 (Hybrid)
Duration: 5 Months
As a Learning Services (NLS) Education Coordinator you provide a full range of logistical, operational, and project management services for employee and partner trainings, including online and instructor-led programs. This role primarily supports Early in Career, Employee, Sales and Technical Program Managers and Education Consultants. Limited education program ownership responsibilities. Limited direct-stakeholder engagement responsibilities.
Description:
Essential Functions:
• Develop and execute integrated logistical, operational and program functions for employee and partner training.
• Provide program coordination and leadership in the execution of day-to-day program activities, including creation and follow through on projects.
• Coordinate the collection, compilation, and analysis of program activity data; management of program-related data in spreadsheets or other tracking platforms to provide as input to dashboards and reporting.
• Assist in implementing short- and long-range goals, objectives, policies, and operating procedures.
• Work with a variety of remote and on-site contacts to execute work responsibilities.
• Support training events, including Sales Kick Off, INSIGHT and other key NLS events.
• Document and facilitate learner support for platform or content issues and bugs.
• Document project management updates in Workfront (project management platform) in partnership with NLS project leads.
• Manage special projects as assigned.
• Administration on education platforms, including LinkedIn Learning, SABA, NovoEd, SharePoint, Mindtickle, Field Portal, and others.
• Manage communication through a variety of vehicles with Education Consultant inputs. Maintain regular communications cadence.
• Vendor management responsibilities such as license management, invoice tracking, and management of shipments of goods.
• Generate enrollment lists, manage, and maintain user lists and groups, track student enrollment and completions,
• Manage instructor-led class delivery requests, Subject Matter Expert instructor management, and low enrollment oversight.
Requirements:
• Demonstrated written, verbal, and interpersonal communication skills.
• Solid project management and decision-making skills (certification not required).
• Attention to detail and accuracy.
• Ability to work effectively with a wide range of constituencies across multiple audiences.
• Independent; execution focused.
• Solid critical thinking and problem solving skills.
• Commitment to customer satisfaction; excellent follow-through.
• Data analytics expertise (PowerBI, Excel)
• Flexibility in fast-paced environment.
Responsibility and Interaction:
• Responsibility:
o The types of tasks this individual is responsible are a mix of structured and unstructured tasks. This individual will apply attained experiences and knowledge in solving routine to moderately complex problems.
• Interaction:
o This individual interacts primarily with Staff to Director level employees within the function, and the technical team on assigned projects. There may be communication with employees in other functions as required.
o General direction is provided on routine work, and detailed direction is provided on new projects and assignments, as well as on-going review of activities and priorities.
o The ideal candidate will be an important contributor or lead on team projects.
Education & Experience:
• A minimum of 2 years of experience is required; 3 to 5 years of experience is preferred.
• Demonstrated ability to have completed multiple, moderately complex technical tasks.
If this opportunity interests you, please respond by clicking on EasyApply.
Know someone who would be perfect for this role? Refer them to us and if they are hired, you could be eligible for our employee referral bonus! Help us grow our team with top talent from your network.
VARITE is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status