What are the responsibilities and job description for the Customer Support Representative position at Varite?
Onsite
Pay Rate - $20-$22 / hr on w2
Job Description : What You Will Do :
As a Customer Support Specialist, you will be in the office 5 days per week supporting the US, Canada, and Latin America and your hours will vary depending on what region you will be supporting. You will execute all administrative tasks relating to the Johnson Controls Fire Suppression parts and product and positively interact with customers both verbally and written.
Part of your day-to-day tasks include :
- Handle customer complaints
- Review and close disputes with collections team.
- Follow up and coordinate internal resolution to customer complaints
- Handle RMAs / credits
- Manage cases in Salesforce.com
What We Look For : Required
Salary : $20 - $22
