What are the responsibilities and job description for the Front Desk Lead (West End 1201 24th st N.W) Friday ( 9:30am-7pm), Saturday & Sunday ( 8:30am-6pm) position at Varnish Lane?
Varnish Lane West End at 1201 24th N.W. Washington D.C. ( Must have experience in the Industry and/or similar field)
AREAS OF RESPONSIBILITY
Lead Client experience
- Greet and welcome clients in a friendly, personable and professional manner.
- Answer phone calls to assist clients.
- Organize and manage appointments in our booking system
Lead Shop experience
- Maintain shop cleanliness, assign clients to stylists,
- Assist with inventory by uphold the operational rotation of the floor.
- Regularly check retail and back bar supplies. Inform Shift Lead and/or Manager when running low on inventory items.
- Assist with stocking product tools and supplies. Execute breaks and proper clocking-in and out procedures.
- Ensures that all company procedures and policies are upheld for client and team members
QUALIFICATIONS
- Worked in a front desk setting or similar position
- Excellent customer service skills and phone etiquette
- Time management and Attention to detail.
PHYSICAL DEMANDS
- Standing and walking for up to 8 hours
- Lifting up to 15 pounds
PERKS OF BEING A PART OF THE VL Team!
- Full-time employee eligible for health insurance, dental and 401k
- Positive work environment
- Career growth and professional development
- Snacks!