What are the responsibilities and job description for the Front Desk Lead (West End 1201 24th st N.W) Friday ( 9:30am-7pm), Saturday & Sunday ( 8:30am-6pm) position at Varnish Lane?
Varnish Lane West End at 1201 24th N.W. Washington D.C . ( Must have experience in the Industry and / or similar field)
AREAS OF RESPONSIBILITY
Lead Client experience
Greet and welcome clients in a friendly, personable and professional manner.
Answer phone calls to assist clients.
Organize and manage appointments in our booking system
Lead Shop experience
Maintain shop cleanliness, assign clients to stylists,
Assist with inventory by uphold the operational rotation of the floor.
Regularly check retail and back bar supplies. Inform Shift Lead and / or Manager when running low on inventory items.
Assist with stocking product tools and supplies. Execute breaks and proper clocking-in and out procedures.
Ensures that all company procedures and policies are upheld for client and team members
QUALIFICATIONS
Worked in a front desk setting or similar position
Excellent customer service skills and phone etiquette
Time management and Attention to detail.
PHYSICAL DEMANDS
Standing and walking for up to 8 hours
Lifting up to 15 pounds
PERKS OF BEING A PART OF THE VL Team!
Full-time employee eligible for health insurance, dental and 401k
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